April 6-9, 2009 Rosen Shingle Creek Orlando, Florida
Monday, October 13, 2008   Tuesday, October 14, 2008   Wednesday, October 15, 2008   Thursday, October 16, 2008   Speaker Bios
	Agenda - Session Details October 24-27, 2005 – JW Marriott Grande Lakes Resort, Orlando, Florida Monday, October 24th 8:00am - 8:30pm Registration Open 8:00am - 6:30pm SNIA Storage Network Certification Testing Center Take one exam here at SNW and get a second one for half-price! (Offer only good at SNW, so take advantage of the on-site testing center) 9:00am - 9:30am Breakfast 9:30am - 10:15am SNIA Tutorials Get Up to Speed on Storage  -  for Networking Professionals Elaine Silber, Technical Trainer, Firefly Communications This session will appeal to Networking Professionals wanting a crash course in Storage Principles.  These individuals will be brought “up to speed” in storage technologies, storage performance , storage techniques and terminology associated with storage networking. This session provides a foundation for industry professionals who need to extend their networking knowledge into the storage arena.  The session includes the “Top Ten Storage Questions asked by new Storage Networking Administrators.” 9:30am - 10:15am Industry Primer Track Storage Network Industry Primer Greg Schulz and Dennis Martin, Senior Analysts, The Evaluator Group Storage Networking is the term used for connecting and managing storage to servers over networks. There is a confusing wealth of new terminology in storage networking: iSCSI, FC, FCIP, iFCP, DAFS, SAN, NAS, CAS, CDP, DAS, Grid, SAS, SATA/ATA, SRM, Virtualization, ILM, Thin provisioning, InfiniBand. This seminar and material is intended for those who plan to utilize storage networks or who are seeking a greater understanding of the technology and concepts associated with storage networking. Information provided will aid in selection, planning, implementation, and understanding tradeoffs for storage networks various storage networking technologies and techniques. This session will provide the essential primer material to arm attendees for other sessions at the Storage Networking World Conference. 9:30am - 10:15am Career Development Primer Track The Top 10 Things Heard on the Way to Becoming a Manager Pam Wiedenbeck, MS, EMBA, President, Plans Made Perfect This session provides key insights into the challenges and dilemmas faced by technical specialists as they move into management roles. Taught by Pam Wiedenbeck, a practicing IT professional, who learned how to make the transition from a practicing IT expert to the much less defined role of manager by learning On-The-Job, this presentation is essential to the technical professional who has now been anointed with the title of “Manager”. This session will provide an entertaining look at the management challenges that often puzzle the technical expert moving into leadership and management roles. By the end of the session, the IT professional will be able to: · Identify the 10 basic management challenges faced by professionals at all levels · Construct a “checklist” of 10 questions to use to examine most situations of management and leadership challenge · Integrate key business and personal traits that lead to a successful career 9:30am - 10:15am Analyst Perspectives Primer Track Keeping Up with the Changing Landscape of Storage: What IT Departments Need to Know About Today’s and Tomorrow’s Data Storage Market Murray Berkowitz, Technology Partner, Kodiak Venture Partners Today’s businesses rely on data and information to support critical business functions. To meet the needs of this information explosion, there are a variety of storage technologies available to IT departments. What’s more, the storage market is continually evolving, throwing new products into ring for review and complicating the already onerous task of choosing the right storage offering. How can IT departments be sure that they are choosing the storage solution that best fits their current and future needs? With so many players and technologies in the marketplace, how can IT departments know that the technology and provider they select will be around over the long-term? Investing in a soon-to-be-defunct technology is a scary prospect for IT departments. Add to that the threat of over or under estimating the data storage needs, and selecting the right storage solution can feel even more difficult. As a result of participating in this primer, participants will be able to: Align data storage needs with technologies currently available in the marketplace Select a data storage technology that will be around for the long-term Analyze the current state of the data storage market and make predictions on its future direction 10:20am - 11:05am SNIA Tutorials NAS and iSCSI Technology Overview Wolfgang Singer, Member of IBM Technical Experts Council, Vienna, Austria Requirements for additional storage are booming. It is estimated that by 2005 69% of all storage will be 'networked.’ This presentation shows the different approaches to 'Storage Networking.' Topics discussed will include: what are the differences between SAN, NAS, NAS Gateways and iSCSI, what are the advantages and disadvantages of these technologies, which problems does NAS solve, why is NAS better than a standard file. 10:20am - 11:05am Industry Primer Track Protecting the Privacy of Your Customers W. Curtis Preston, Vice President, Data Protection Services, GlassHouse Technologies Backup tapes seem to be disappearing every day, and storage networks are being hacked! Thanks to the California privacy law, these previously private incidents are now front-page news. As a result, CEOs are passing edicts that say everything from "encrypt anything that goes offsite," to "encrypt everything -- even on-site data." The good news is that there are actually ways to meet both challenges with relative ease -- provided the edict came with a budget. Then, of course, there's the rest of the world -- the companies that feel they don't have to encrypt everything. They would like to encrypt backup tapes containing sensitive data, though, so they don't end up on the cover of any newspapers. This primer will start with an overview of the security problems that companies are trying to address with encryption and authentication systems, followed by an overview of the three basic ways to encrypt sensitive data: encryption at the source, encryption with a backup application, and hardware encryption. W. Curtis Preston will explain the advantages and disadvantages of each option, with special attention to the cost of implementation and management of such systems. In addition, he will cover how enhanced authentication systems will make encryption useful because without proper authentication, encryption is useless. The author of The Storage Security Handbook & Unix Backup & Recovery, Mr. Preston will answer the questions below in plain English that you won't need to be a security expert to understand: Will encryption slow down my backups and other storage processes? What about key management? How do I ensure my keys don't get lost or given to the wrong person? How do I ensure that only authorized people decrypt the data? I've got a really small amount of data, what kind of system should I use that won't break me? I've got to encrypt hundreds of TBs every day! What should I do? What other things could I be doing to enhance the security of my storage? 10:20am - 11:05am Career Development Primer Track Presentation Development and Delivery Techniques – Tips for Creating and Delivering Technical Topics More Effectively Howard A. Goldstein, Founder, Howard Goldstein Associates, Inc. This session provides an entertaining and practical approach for anyone who wants to understand how to create and present technical topics more effectively. Taught by Howard Goldstein, a storage networking practicing professional who has made every mistake in the book yet has maintained a successful education business, this session appeals to the IS/IT technical staff and manager, integrator, system engineer or technical marketing person integrating commonly used tools. This session will provide real world, personal examples of “what to do” and “what not to do” and will cover these key topics: - What makes an “atrocious” presentation? - Key tips and tricks for successful presentations - Avoiding presentation delivery traps - Answers vs. Questions in Learning - Creation and Delivery - The power and danger of technical metaphors - The Brain - Useful Presenter Tool bag items 10:20am - 11:05am Analyst Perspectives Primer Track The Emergence of 10Gb Storage Networks: How, Why, What, Where and When 10Gb Storage Fabrics Will Emerge As the Primary Storage Network Infrastructure Marc Staimer, President and CDS, Dragon Slayer Consulting Copper and 10Gb is about to completely and dramatically rewrite the economics of the storage area network (SAN).  It’s all about aggregation. The value proposition behind SANs has principally come from sharing storage assets among multiple application servers.  Shared storage creates higher storage utilization and a lot less storage management.  The primary measure of shared storage (or consolidated storage) is the number of application servers that can be supported by the target storage.  The greater the number of application servers supported per storage array reduces the number of arrays required.  Fewer arrays means less budget spent on equipment and management. This session will detail how a SAN is cost justified today.  It will then explore how storage target copper 10Gb radically changes the game making that value proposition incredibly compelling.  It does it by dramatically increasing the number of servers supported per shared target storage. World-renowned storage industry consultant and author of numerous industry trade magazine articles, storage blogs, and white papers, Mr. Staimer will provide answers to the questions below. How does 10Gb copper solve backwards compatibility issues? What are the differences between 10Gb Ethernet/iSCSI, Fibre Channel, and InfiniBand? What are the 10Gb copper interfaces and when will they be available? What are the distance limitations of 10Gb copper? When will and how will the 10Gb copper storage market appear? When will 10Gb copper storage market be mainstream? None of my applications can run at 10Gb so why do I need it on my target storage? What are the gotchas? 11:10am - 11:55am SNIA Tutorials SNIA Shared Storage Model David L. Black, Senior Technologist, EMC Corporation The SNIA Shared Storage Model provides a common graphical framework for describing shared storage architectures. These graphical depictions show what services are provided by each architecture and their functional division among components, providing a common vocabulary and vendor-neutral basis for comparing architectural alternatives. This can help vendors to better explain their differentiation and customers to better structure their choices. The shared storage model is not a specification, architecture, design, product, or recommendation; rather it is a framework that captures the functional layers and properties of storage systems and networks. This tutorial provides an overview of the Shared Storage Model and examples of how it can be applied to describe common storage architectures. 11:10am - 11:55am Industry Primer Track “Inescapable Data” and What it Means to the Storage Industry John Webster, Principal, Data Mobility Group The presentation will be loosely based on the overall material of the book, Inescapable Data, but focused on the back-end data storage requirements. Inescapable Data says that we're just at the beginning stages of grand new efficiencies spawned by massive data collection and real-time data use. More data than ever thought would be useful is now flying and combining with myriads of other data sources and inventive technology leading to these new benefits. Ultimately, it all has to be stored, secured, and managed. Do we (collectively) appreciate what is forthcoming and do we have any plans to deal with it? Attendees will learn about: Changes taking place right now in many different industries that are creating huge streams of data (and huge values) Root causes of these new data sources Techniques used to blend the data into new values Impact to storage and requirements for these new data-centric companies 11:10am - 11:55am Career Development Primer Track Presentation Development and Delivery Techniques – Tips for Creating and Delivering Technical Topics More Effectively (continued) Howard A. Goldstein, Founder, Howard Goldstein Associates, Inc. This session provides an entertaining and practical approach for anyone who wants to understand how to create and present technical topics more effectively. Taught by Howard Goldstein, a storage networking practicing professional who has made every mistake in the book yet has maintained a successful education business, this session appeals to the IS/IT technical staff and manager, integrator, system engineer or technical marketing person integrating commonly used tools. This session will provide real world, personal examples of “what to do” and “what not to do” and will cover these key topics: - What makes an “atrocious” presentation? - Key tips and tricks for successful presentations - Avoiding presentation delivery traps - Answers vs. Questions in Learning - Creation and Delivery - The power and danger of technical metaphors - The Brain - Useful Presenter Tool bag items 11:10am - 11:55am Analyst Perspective Primer Track The Process Behind ILM Steve Kenniston, Technology Partner, Ridge LLC The session will be about how ILM is more than just a set of technology solutions, but the process behind these solutions that help IT professonals better manage their information. IT professionals will learn that the process behind ILM will help them to reduce costs and make them compliant or have good corporate governance. 11:00am - Noon Golf Exhibition with Dan Boever 11:30am - 1:00pm Lunch noon - 5:00pm Golf Outing at the JW Marriott Desert Ridge, Faldo Course 1:00pm - 1:45pm End User Case Studies Track A True Data Center on Demand Built on a Shared IP SAN Kyle Ohme, Director of Information Technology, Freeze.com Freeze.com is a leading vendor of screen enhancement products and receives more than four million page views per day. The company has built a responsive and reliable infrastructure that allows customer service levels to be maintained during demand spikes, while quickly shifting resources to internal functions at other times. The data center uses a high availability IP SAN to maintain all data as well as server images. A large number of diskless blade servers boot off images from central provisioning servers, which stream the operating system image to the blade. Each blade can be re-purposed in the time it takes to reboot by streaming a different server image to that blade. Multiple provisioning servers are able to access the same server images on an IP SAN though the use of a clustered file system, which gives the system high availability. All servers are running Windows. Data is accessed through a cluster of NAS gateways that share a common file system on the IP SAN. Additional Windows Server 2003 NAS heads can be quickly added at times of peak I/O requirements. The resulting data center architecture is highly reliable and high flexible, as it allowsserver resources to be shifted from one application to another in minutes. The use of a clustered file system allows shared access to data and images on the IP SAN from any storage or provisioning servers, allowing the system to benefit from the inherent redundancy in SAN architecture. And since the solution enables the OS and applications to be maintained centrally on a high availability SAN, they are easily protected with standard snapshot and backup tools. Participants will learn from the experience of a fast growing internet site that has integrated IP storage, a clustered file system, and an OS streaming solution to build a highly available, yet highly flexible data center solution using standard blade servers running Windows Server 2003. 1:00pm - 1:45pm SNIA Tutorials Track SCSI: The Protocol for All Storage Architectures David Deming, Founder/President, CTO Solution Technology This session will appeal to System Administrators, Storage Administrators, Storage Architects, and those that are seeking a fundamental understanding of SCSI Protocol and how it benefits your IT storage applications. The session will delve into the SCSI model, its protocol, and how storage applications benefit from having a single high level protocol. The audience will receive the fundamental understanding of why SCSI is used as the storage industry’s main storage protocol language. 1:00pm - 1:45pm SNIA Tutorials Track ILM: Tiered Storage and the Need for Data Classification Nik Simpson, Director of Marketing, Scentric Inc. Tiered storage is high on the priority list for many organizations as they struggle to deal with data growth and compliance. The key to a successful tiered storage implementation is data classification; if you don't want what you have, or realize how valuable it is, it’s very hard to decide what data should be placed on a particular tier. In this tutorial we will look at: The fundamentals of data classification Understanding the use of metadata in classification How to apply data classification principles to tiered storage Technical Session General or Business Session Sponsoring Initiative: Information Lifecycle Management 1:00pm - 1:45pm SNIA Tutorials Track Networking for Storage Professionals Howard A. Goldstein, Founder, Howard Goldstein Associates, Inc. This tutorial explains the fundamental concepts and protocols of networking for the storage professional. It compares the issues facing networks vs. storage. It identifies the differences between DAS, NAS and SAN and the benefits each bring to storage. It introduces networks concepts showing examples of how these concepts apply in storage network technologies. It compares and contrasts the similarities and differences of Open Systems Interconnection (OSI), The Internet Protocol Suite (TCP/IP) and Fibre Channel technologies. It discusses network concepts such as naming vs. addressing, flow control, circuit vs. packet switching, “routering” vs. switching, hardware offload performance factors and others. Finally, we identify the presenter’s ilk as the ultimate “semantic ANALyst”, the role of indiscriminate misuse of terminology in storage networking and the confusion it can bring to the market. 1:00pm - 1:45pm Grid/Utility Track Active ‘Real -Time’ Information Lifecycle Management Cheng Wu, Founder and Chairman, Acopia Networks Inc. Despite the recent vendor hype surrounding innovations in cross-enterprise ILM, most of the technical advancements to date have been in the areas of centralized management of data, metadata and policy. This ‘centralized’ approach lacks the ability to correlate ‘real-time’ management information that prevents resources from being allocated on demand – a fundamental premise of next generation data center computing and storage. In this presentation, industry visionary Cheng Wu will guide the audience through his definition and vision for ‘active real-time information lifecycle management’ and the business value to today’s enterprise storage environment. Mr. Wu will walk the audience through why real time ILM requires a more comprehensive architecture capable of delivering real-time response to changing infrastructure and application conditions. Further, he will discuss why this new architecture must be based on in-band policy enforcement intelligence that can be embedded across information access points throughout the enterprise to work in concert with central management systems in the data center. Mr. Wu will argue that these policy enforcement points should be embedded in various storage or server devices and embedded directly into the network to intercept and interpret information access as it occurs. This new storage element acts a resource proxy and provides the real-time management intelligence to enable active, enterprise-wide ILM deployments. Mr Wu will conclude with his vision for the ‘next generation data center’ and how various virtualization technologies for service oriented applications (SOA) applications, servers and virtual machines, and storage will soon collaborate to deliver real time, active ILM across enterprise. As a result of participating in this session, participants will be able to: Identify the basic elements of the emerging active, real-time ILM solutions Determine how active ILM policy will be integrated into next generation data centers Judge the value of new ILM solutions by asking vendors the top 5 “tough” questions 1:00pm - 1:45pm IDC Briefing Introduction John McArthur, Group Vice President and General Manager, Information Infrastructure and Enabling Technologies Stages of Storage Buying Behaviors Robert Gray, Research Vice President, Worldwide Storage Systems Research Storage systems and software suppliers are frequently puzzled and disappointed when new products fail to take-off as anticipated. In this opening presentation, Robert Gray, Research Vice President, presents recent IDC Dynamic IT primary research that finds enterprises evolving infrastructure in development stages. Typically the current stage is the foundation for developing the problems needing solving or opportunities made visible that create the next development stage. The rate of moving through stages is highly variable and some take forever. However many are in constant flux, and almost without exception, organizations progress linearly and sequentially from stage-to-stage. Pain points, needs and outcomes are distinct from stage-to-stage. This explains why it is critical for suppliers marketing storage infrastructure to identify a client's development stage and the signals leading to the next stage. As a result of participating in this session, participants will be able to: Identify five stages of storage infrastructure development Identify the needs and user focus of each development stage Characterize currently where in the overall adoption curve each stage is 1:45pm - 1:55pm Break 1:55pm - 2:40pm End User Case Studies Track Leveraging Blade Servers and Virtualization Doug Chamlee, Network Services Manager, Ysleta Independent School District Doug Chamlee, Network Services Manager at the Ysleta Independent School District (ISD) in El Paso, Texas, will address the challenges school districts and other small-to-medium size organizations face in selecting and deploying a storage infrastructure. Mr. Chamlee will discuss his own experience in deploying and managing a new system, and how other organizations, particularly SMBs or organizations with limited resources can also take advantage of virtualization and blade technology to consolidate and increase efficiencies. Mr. Chamlee will describe Ysleta’s pre-existing IT infrastructure, including servers with direct-attached storage which were distributed among the district’s 62 schools, each of which provided its own support. The new infrastructure was going to be the cornerstone for district-wide server consolidation. In addition to a new student information system, it would be supporting critical applications like district email and a variety of future applications. Ysleta needed a lot of scalability on both the server side and the storage side, to prepare the ISD for expected future growth. In addition, Yselta did not have a lot of specialized knowledge, so the system had to be simple. After evaluating their options, Ysleta decided to deploy a virtualized storage area network with 84 diskless blade servers running two different operating systems, a NAS gateway, tape library and a multilayer director. With this new system Ysleta has been able to consolidate and cut costs related to maintaining multiple systems in multiple locations as well as the need to buy disk drives for each server. Since the servers boot from the SAN, replacing a failed server is far faster and easier than replacing a server with dedicated disk drives. They decided it was important to choose a SAN that does not require any host-side software. This simplifies server management and eliminates time-consuming updates, patches, and software maintenance on individual servers. In this session, attendees will learn how to leverage virtualization and blade server technology to meet storage needs with limited resources. 1:55pm - 2:40pm SNIA Tutorials Track IP Storage Technologies and Solutions David Dale, Industry Evangelist, Network Appliance & Chair of the SNIA IP Storage Forum This session will appeal to IT managers, administrators and storage architects interested in a broad overview of IP Storage technologies (iSCSI, FCIP and iFCP) and solutions. The presentation describes IP Storage with particular emphasis on iSCSI; comparing and contrasting it to other storage technologies and topologies; highlighting implementation details and best practices around security, performance, and availability; explaining how IP Storage fits in the infrastructure of both large Enterprises, and small/medium Enterprises today; and looking at current and future developments. 1:55pm - 2:40pm SNIA Tutorials Track The Many Faces of Data Classification Edgar St.Pierre, Senior Staff Software Engineer, EMC 2 If you think that "data classification" is the greatest thing since sliced bread, then come meet the other slices in the loaf. Data classification is an often-referenced practice that is known to reduce costs and improve service levels in a data center. But before embarking on the effort to "classify your data", you may want to look at the many-faceted aspects of this practice. This presentation will explore the different types of classification that can be undertaken by organizations, and the many benefits to be derived from them. The discussion will range from information classification, to the many different flavors of data classification, to the practice of resource classification, and will help you decide where your organization needs to get started. 1:55pm - 2:40pm SNIA Tutorials Track Serial Attached SCSI (SAS) Transforming the Storage Market Ahmad Zamer, Senior Product Marketing Engineer, Intel Corporation Marty Czekalski, Interface Architecture Initiatives, Maxtor Harry Mason, Director, Industry Marketing, LSI Logic Corporation, Storage Standard Products Division This tutorial provides an introduction to two important hard disk serial interface technologies. Serial attached SCSI (SAS) and Serial ATA (SATA) protocols are explained and their benefits outlined. The session also explains the compatibilities between the two protocols and their benefits to consumers. The interoperability of a SAS infrastructure with both SATA and SAS disk drives will provide IT managers with storage subsystems that have unprecedented levels of choice in flexibility and price performance points. Also discussed will be the dynamics behind the shift from parallel storage interconnects to serial technologies. More emphasis is placed on SAS due to its role in the enterprise. 1:55pm - 2:40pm Grid/Utility Track Building an Information On Demand Environment Laura Sanders, Vice President, IBM TotalStorage Products and Solutions, IBM The concept of "Information on Demand" was discussed by IBM previously at SNW. This presentation will discuss strategies and technologies that businesses may deploy to implement a dynamic virtualized storage infrastructure supporting a larger Information on Demand environment. Using the approaches discussed, businesses will be better able to manage the growth in information while containing costs, simplifying management, enhancing availability, and addressing regulatory compliance requirements. Furthermore, Information on Demand aims to enable businesses to become more competitive and responsive through better analysis and use of the information they already possess. 1:55pm - 2:40pm IDC Briefing Networking Infrastructure - Virtualization: What Is It Good For? Richard Villars, Vice President, Storage Systems Networked storage is now the norm in most large and mid-sized organizations; however, companies are only now beginning to leverage the full capabilities of storage networks with the introduction of storage virtualization. In this session, Mr Villars will present IDc's latest forecasts for SAN infrastructure products and discuss how these products will evolve in the coming years. In addition, he will provide an update on the early implementation of storage virtualization solutions, including a discussion of the primary drivers behind virtualization adoption and a assessment of shortcomings. 2:40pm - 2:50pm Break 2:50pm - 3:35pm End User Case Studies Track Seismic IT: How El Camino Hospital Meets Disaster Recovery and Business Continuity Requirements Bud James, Director of Technology, El Camino Hospital El Camino Hospital, located in the Silicon Valley community of Mountain View, is recognized as the world’s first hospital to implement a computerized physician order-entry system. Having set an agenda of becoming a fully automated “smart” hospital, El Camino made data and systems availability a top priority – the goal of 99.999 uptime. This objective also helps El Camino meet California state requirements that hospitals be able to achieve rapid disaster recovery and business continuity in the event of an earthquake. In this session, El Camino Technical Services Director Bud James will describe how the hospital has implemented server consolidation and clustering technology to meet it uptime goal, as well as comply with long-term data protection and disaster recovery requirements. He will explain how multiple live applications are mirrored and run on partitions on various servers, enabling dynamic fail-over to a single cluster or partition. The implementation has produced huge savings from server consolidation, and meets the hospital’s high-availability standards. Mr. James will explain how the system also will enable El Camino to build a new data center with no disruption to ongoing operations in conformance with California disaster readiness law. This transition is critical to long-term data protection and provides the hospital with a rapid disaster recovery and business continuity plan for the data center move and beyond. The presentation offers a practical methodology for businesses to ensure IT high-availability that conforms to disaster recovery and business continuity requirements. As a result of participating in this session, participants will be able to: Determine how El Camino consolidated servers to maximize systems performance and available Describe how cluster and partition technology enables dynamic fail-over Examine how El Camino performs IT maintenance with no disruptions to ongoing operations Design architecture for business continuity with offsite fail-over support in event of data center disaster 2:50pm - 3:35pm SNIA Tutorials Track Virtualization I – What, Why, Where and How? Rob Peglar, Vice President, Technical Solutions/Chief Technologist, Xiotech Corporation Storage Virtualization is one of the buzzwords in the industry, especially with the increased acceptance of Storage Networks. But besides all hype, there is a lot of confusion, too. Companies are using the term virtualization and its characteristics in various and different forms. This tutorial describes the reasons and benefits of virtualization in a technical and neutral way. The audience will understand the various terms and will receive a clear picture of the different virtualization approaches. Links to the SNIA Shared Storage Model and the usage of the new SNIA Storage Virtualization Taxonomy will help to achieve this goal. This tutorial is intended for IT Managers , Storage and System Administrators who have responsibilities for IT infrastructures and storage management tasks. 2:50pm - 3:35pm SNIA Tutorials Track Identifying and Eliminating Backup System Bottlenecks Jacob Farmer, Chief Technology Officer, Cambridge Computer This tutorial reveals the obvious and not-so-obvious bottlenecks in enterprise backup systems and offers examples of how one would apply the technologies described in the Data Protection tutorials to achieve one's performance objectives. We start with the assumption that the ultimate goal is to get data on tape for off-site removal. We then explain how to identify backup system bottlenecks and review a few case studies that illustrate how to eliminate them. Technologies covered include: SAN backup paradigms, tape library sharing with ordinary SCSI, tape drive performance, disk staging with ordinary disk and virtual tape, snapshots and replication. You cannot simply buy your way out of backup system headaches, you must design your way out. 2:50pm - 3:35pm SNIA Tutorials Track Fibre Channel Technologies M. K. Jibbe, Manager of Test Architect and Technology Team, Interoperability Architect, Engenio Information Technologies, Inc This tutorial will educate the user by providing foundational knowledge of the Fibre Channel protocol, an overview of the functionality of the numerous components that comprise a FC SAN, and material relative to the connectivity characteristics, architectural designs, and applications of Fibre Channel SANs. 2:50pm - 3:35pm Grid/Utility Track Top 10 Pain Points of Today’s Storage--Is Utility Computing the Answer? David Scott, President and CEO, 3PARdata, Inc. Join us to find out how utility architectures and virtualization will help solve the problems associated with today’s storage environments, and make storage environments less complex and costly. What problems you might ask? Well here’s a list of the top-ten storage issues provided by the End User Council (EUC) of the Storage Networking Industry Association (SNIA), 2004: Cost Growth Lack of ability to manage storage assets Lack of integration/interoperability Advanced features and functions are lacking Increasing storage infrastructure complexity Poor service and support Ill informed and educated marketing channels Lack of robust automation Undelivered promises At this session, attendees will learn about real-world implementations of utility environments and virtualized storage infrastructures that have resolved most of the problems listed above. 2:50pm - 3:35pm IDC Briefing Storage Hardware: The Backbone of the Future Dave Reinsel, Program Director, Storage Research The future growth of storage in terms of revenue and terabytes is expected to increase steadily over the next several years. Although advanced technologies such as virtualization can improve storage utilization among corporate users, increasing requirements stemming from compliance regulations, specialized applications (e.g., medical imaging), and growth in data protection activities among SMBs and consumers promise to keep demand high. Join Mr. Reinsel as he portends the future role and expectations of storage, discusses various highlights of IDC's latest forecast, and reveals some of the emerging opportunities for storage. 3:35pm - 3:45pm Break 3:45pm - 4:30pm End User Case Studies Track Improving Disaster Recovery Architecture Using iSCSI Storage, Virtual Servers and a Clustered File System Steve Meckling, Network Services Administrator, Shiloh Industries Shiloh Industries is a leading automotive supplier with multiple locations in the Midwest. The company recently implemented improved disaster recovery architecture for their Mansfield, OH data center, with two secondary data centers located 60 and 150 miles away. The main data center is running a range of Windows applications and NetWare file/network services on Virtual Servers. A clustered file system provides active-active access to a common file system on shared iSCSI storage, facilitating fail-over among the virtual and physical servers. Replication across the data centers is done using utilities on the iSCSI storage system. The architecture provides a highly available yet cost effective and easy to manage solution for local and remote fail-over capability while serving the goal of consolidating services on fewer servers. Attendees will learn how a clustered file system can be used to improve the flexibility and fail-over options for virtual servers, and how modular iSCSI storage arrays simplify the architecture for building remote fail-over facilities. Shiloh’s implementation is an initial reference architecture for a lower cost and easy to manage server consolidation and multi-site disaster recovery solution. 3:45pm - 4:30pm SNIA Tutorials Track Virtualization II – Effective Use of Virtualization Rob Peglar, Vice President, Technical Solutions/Chief Technologist, Xiotech Corporation The second part of this tutorial builds on the first one, so the audience should have visited part I ‘What, Why, Where and How?’ or already should have a basic understanding of this subject. Storage Virtualization part II covers practical issues of block virtualization in order to make most effective use of it. Among other topics it describes the implementation step by step and aspects of availability, performance and capacity improvements. The material discusses the role of storage virtualization within policy-based management and describes its integration in the SNIA Storage Management Initiative Specification (SMI-S). 3:45pm - 4:30pm SNIA Tutorials Track Technologies to Address Contemporary Data Protection Michael Fishman, Strategic Technologist, EMC; Education Committee Chair, SNIA Data Management Forum This tutorial introduces and discusses the basic concepts of Data Protection in today's data centers using storage networking technologies. Attendees will gain an understanding of how to achieve appropriate levels of data protection and recovery time objectives that can be justified by business value considerations. This session is intended for Systems Administrators, Consultants, Architects, Technologists, and those who manage data recovery teams. This session provides a solid introduction and review of modern Backup and Recovery concepts, methodologies, and technologies. The trade-offs inherent in Backup/Recovery are highlighted. The session provides a strong overview of traditional and advanced data protection techniques, including introductions of LAN-free and Server-free backup, virtual tape libraries (VTL), snapshots, continuous data protection (CDP), and replication. Technical Session General or Business Session Sponsoring Initiative: Data Protection 3:45pm - 4:30pm SNIA Tutorials Track IP Storage Protocols - iSCSI Ahmad Zamer, Senior Product Marketing Engineer, Intel Corporation John Hufferd, Sr. Executive Director of Technology at Brocade Communications Systems, Inc.   This tutorial will explain the fundamentals of iSCSI and explain deployments in various environments. The protocol is explained, its relationship to SCSI is explained, the use of Software and Hardware iSCSI initiators and targets will be discussed as will the companion protocols for discovery, and security. 3:45pm - 4:30pm Grid/Utility Track Scalable, High Performance File Systems and Successful Scale-out Computing Strategies in the Commercial Enterprise Shaji John, President & Chief Executive Officer, IBRIX, Inc. Today’s storage headlines talk of every big player in the market turning their attention to grid computing, cluster computing, etc. Commercial enterprises are taking inventory of their boxes and bandwidth and developing strategies to implement this next generation of computing into their organizations. Will the recent advances in file system technology be sufficient to support these strategies, and can they enable breakthroughs of the I/O bottleneck that have plagued the effective utilization of clusters of commodity computers? With the shift away from monolithic, SMP-based computing architectures to commodity-based, cluster computing architectures, the need for more scalable and higher performing file system solutions is evolving and becoming a must for companies implementing grid computing strategies. As clusters are deployed in commercial computing environments, the applications they are serving are becoming increasingly varied in terms of access patterns, I/O sizes, operations, and file sizes. Emerging commercial scale-out cluster applications such as animation rendering for movie production and data mining for electronic discovery require file system solutions that scale across the management, performance and storage domains. This is just the beginning of the domino effect that will touch commercial enterprises in every market. In this session, attendees will learn about the end user benefits of moving to commodity-based computing; and how parallel file system solutions have evolved to tackle complex commercial problems that exist in many different vertical markets. 3:45pm - 4:30pm IDC Briefing Storage Software: Managing Complex Environments Laura DuBois, Research Director, Storage Software Storage resource management software has been viewed as the key to allowing customers to get control of their rapidly growing storage infrastructures. Yet the "magic bullet" in the form of software that simplifies administration, improves utilization and eases management of events across mixed primary, secondary and archive storage environments isn't here yet. In this presentation, Ms. DuBois will offer highlights of IDC's latest forecast for this market, and discuss key issues including the role of industry standards; the "merger" of system and storage management tools; and the impact of data protection on storage management. 4:30pm - 4:40pm Break 4:40pm - 5:25pm End User Case Studies Track Aaand CUT! – How Data Virtualization and Replication Halved our Video Production Time Kevin Pazera, Systems Integrator, Maine Public Broadcasting Network Through its radio, television, educational and web services, the Maine Public Broadcasting Network (MPBN) provides ideas, information and lifelong learning to hundreds of thousands of people each day. Of all the services offered by MPBN, its television shows are the most time and resource-intensive, typically requiring more than 25 hours of footage and an editing process that stretches to six months for each one hour program. Kevin Pazera, Systems Integrator for MPBN, recognized that while MBPN does fully digital video editing, tape was continuously used and dramatically slowed the process. Mr. Pazera noticed several common bottlenecks: since the workstations couldn’t hold an entire of video on their hard drives, editors frequently imported and exported to tape; since the full file couldn’t be loaded into the system, tapes had to by physically transported between the Bangor and Lewiston editing and proofing locations; though tapes were archived it was usually quicker to re-shoot a needed shot than to try and locate the right tape and re-import it into the system. He began investigating enterprise storage tools that could alleviate these pains within the budget constraints of a non-profit organization that, as Pazera jests “begs for money on TV.” Over the course of four months, Mr. Pazera worked with numerous vendors to evaluate their SAN offerings. Knowing that MPBN’s demand for storage would grow rapidly over time, he wanted to utilize industry-standard hardware and avoid the “rip and replace” common with some enterprise storage products. By working with a regional storage consultant, a SAN that met his specifications was selected and implemented. Now with 10 TB of storage in its Lewiston office and more than four TB in its Bangor location, MPBN has minimized the use of tape and is using the SAN’s asynchronous replication capabilities to share data – and thus the video editing workload – between facilities. As a result of implementing the SAN, MPBN has cut production time for new programming down from six months to three months. The time and money that have been saved now help MPBN provide more quality broadcasting services to the people of Maine. Key elements of this session include: Considerations when selecting and deploying a SAN to support video editing Considerations when implementing asynchronous replication between SANs How a small organization can cost-justify and reap benefits from a SAN How a small organization can best work with a storage consultant/business partner Hidden costs of proprietary hardware and “rip and replace” upgrades 4:40pm - 5:25pm SNIA Tutorials Track SNIA End User Town Hall Meeting Hosted by the SNIA End User Council and StorageNetworking.org’s Orlando, Tampa Bay and Jacksonville SNUGs Sponsored by the SNIA End User Council and the Orlando, Tampa Bay and Jacksonville Storage Networking User Groups (SNUGs). This pre-conference warm up is bound to be one of the hottest rooms in Orlando. Join our panel and many others of our peers as we swap war stories, horror stories, successes and lessons learned. What are other people thinking about the latest technology and industry buzz? What's real, what's smoke and mirrors? The Town Hall Meting was one of the highlights of the Spring SNW 2005 events. No press or vendors please! 4:40pm - 5:25pm SNIA Tutorials Track Disk Based Data Protection Technologies Michael T. Rowan, Founder and Chief Technology Officer, Revivio This tutorial provides technical details on the use of specific storage networking technologies available to achieve advanced levels of data protection and recovery. The presentation is intended for technical IT professionals, including end-users, resellers, vendors, analysts and journalists. The delivery is at the level of articles or books written for these audiences. Specifically, several different technology approaches to data protection are illustrated. Focus is on technologies that use disk as the primary medium for protection, some alternatively using other medias as a secondary tier or for archival purposes. These areas of focus include Virtual Tape Libraries (VTL), snapshots (including split mirror and a variety of differential snapshot approaches), and continuous data protection (CDP). Technical Session General or Business Session Sponsoring Initiative: Data Protection 4:40pm - 5:25pm SNIA Tutorials Track Metropolitan and Wide Area Storage Networks Greg Schulz, Senior Analyst, Evaluator Group Stephen Barr, Director of Carrier Partner Business Development, Ciena Corporation Distance is essential to support business continuity, compliance, and consolidation. This session explains the components and provides examples on how to utilize various technologies to remove storage networking distance boundaries. This tutorial looks at different technologies and techniques including ATM, DWDM, FCIP, Fibre Channel, FICON, iFCP, IP, ISCSI, Metro Ethernet, SONET/SDH, storage to storage, server to storage, and multi-site SAN/NAS environments. Various examples will be utilized to help clarify and show alternative approaches to distance based storage networking to support resilient enterprise infrastructures. Some things you will learn in this tutorial include: Demystify metropolitan and wide storage communications Knowledge to aid in selection of communications services How to use appropriate technology for different requirements 4:40pm - 5:25pm Grid/Utility Track   4:40pm - 5:25pm IDC Briefing Panel Discussion Moderated by Doug Chandler IDC research indicates that the single biggest application driving additional purchase of disk storage infrastructure is data protection. User interest is at unprecedented levels, driven by terrorism, new compliance and 7x24 access requirements, and increasing dependence on computer-based data, among other factors. In response, suppliers have released a variety of technologies to supplement and replace traditional tape backup, including backup appliances, virtual tape, disk-to-disk snapshot software, cluster/grid architectures, and journaled storage with continuous data protection. In this session, a panel of IDC analysts will discuss these various data protection technologies and approaches, and give their opinions regarding where data protection is heading, with the view that some technologies will likely gain adoption and thrive into the next decade, while others will be abandoned as not sufficiently meeting customers' needs. Panelists: Brad Nisbet - Disk Robert Amatruda - Tape Wolfgang Schlicting – Optical Storage Rhoda Phillips – Software Replication Michelle Zou - Backup & Archive Software 4:40pm - 6:30pm End User Town Hall Meeting sponsored by the SNIA End User Council and the Orlando/Tampa Bay Florida StorageNetworking.org User Group (SNUG) 5:00PM - 7:00PM Speed Dating wtih IDC: A Channel Partner Networking Event at SNW This session is designed to provide both content as well as individual time with the IDC storage team. 6:00pm - 8:00pm Welcome Reception Tuesday, October 25th 7:00am - 8:00pm Registration Open 7:00am - 8:00am Breakfast 8:00am - 6:30pm SNIA Storage Network Certification Testing Center Take one exam here at SNW and get a second one for half-price! (Offer only good at SNW, so take advantage of the on-site testing center) 8:00am - 8:15am Opening Remarks 8:15am - 9:00am Opening Visionary Presentation 9:00am - 9:30am 21st Century Infrastructure for Our Information-Intensive World Joe Tucci, President and CEO, EMC Corporation While information is at the core of every business, it's the rare business that has a really deep understanding of its value. What's needed are not smarter people but a smarter information infrastructure -- one that can understand the business value of information at any given point in time and optimize the infrastructure over its lifecycle. EMC President and CEO Joe Tucci will talk about how to build a 21st century information infrastructure that will enable people to use information more intelligently. This infrastructure will help organizations protect, secure, move, and manage more of their information, while automating the management and optimization of the IT environment. With this new infrastructure, information will be able to manage and protect itself as it moves through the enterprise.  That's the most effective way to coordinate information, applications, infrastructure, and the business, and help organizations get the maximum value from their information. 10:00am - 10:15am Break 10:15am - 10:45am Enabling Net-Centric Operations: Technology Supporting America’s 21 st Century Warfighters Lieutenant Colonel Karlton Johnson, USAF & U.S. Army War College Class AY06 To fully achieve the goal of providing the right information to the right forces at the right time, military and industry service providers continue their partnership to develop capabilities that leverage IT and empower America’s warfighters. In this presentation, Lt Col Johnson will discuss how the military employs information and storage networking technologies today, and he will offer his perspectives on some of the challenges associated with creating a net-centric environment for the 21st century warrior on the battlefield. 10:45am - 11:15am Five for Five: Top Five Predictions for Networked Storage Over the Next Five Years Jayshree Ullal, Senior Vice President, Data Center, Switching and Security Technology Group, Cisco Systems, Inc. As Senior Vice President of Cisco's multi-billion dollar Security and Data Center businesses, which also include the storage, server and data networking businesses, Jayshree Ullal is uniquely positioned to understand the technologies and end user challenges that will shape the direction and future of the data center. How will consolidation occur within the data center? How will the goal of Utility Computing be realized? What are the top five items on storage customer's wish lists? What skills will be needed by the data center administrators of the future? Based on her conversations with customers, analysts, and industry experts as well as her singular perspective within the marketplace, Ullal makes predictions for the next five years and explains how she arrived at her top five. Her talk will cover the state of storage today, predictions for its evolution, and how we get from 2005 to 2010. 11:15am - 11:45am SAN Implementation Case Study Al Todd, Senior Vice President, IT Services Division, Pacific Capital Bancorp This presentation will be an overview of the SAN implementation experiences and lessons learned at Pacific Capital Bancorp (PCB), a $6.2 Billion bank holding company headquartered in Santa Barbara, California. The presentation will provide insight into the business strategies, regulatory requirements, and the strategic value of data that led PCB to re-evaluate data storage strategies and information life cycles. Key learning objectives are: * The business and regulatory factors that affect storage strategies * The process used to justify a SAN storage strategy * SAN implementation project management methodology * Key lessons learned during SAN implementation 11:45am - 12:30pm "Disaster Recovery Perspectives" End User Panel Discussion Moderated by Jon William Toigo, Founder & Senior Analyst, Toigo Partners International LLC 12:45pm - 2:00pm Lunch Presentation by Steve Duplessie, Founder and Senior Analyst, Enterprise Strategy Group 2:10pm - 2:55pm Executive Perspectives Track This session will focus on the real impacts of Sarbanes-Oxley legislation on enterprise IT organizations trying to prove compliance. Expectations of senior management for organizations including IT to reduce the cost of quarterly audits necessary for SOX reporting requirements applies a lot of pressure on IT. Information technology infrastructure is inextricably connected to the financial controls for financial reporting. The presentation will also discuss case studies of how large and medium sized companies are successfully leveraging technology to gain operational efficiency and effectiveness while proving compliance. Key topics to be covered include: 1. Discuss the importance and value of continuous auditing 2. Role of Information Security teams in compliance 3. Case studies of successful use of technology to gain efficiencies and ease audit reporting requirements 4. Criteria for a successful automation project 5. Importance of integrating people and process with any technology solution 2:10pm - 2:55pm End User Case Studies Track Justify the ROI – What IT Administrators MUST Consider Before Making ANY Purchasing Decision Ben Page, Information Technology Services, Deloitte Services LLP Strategic, well-planned storage purchasing decisions are critical to the long-term success of your storage network. And, as more CEOs realize the business advantages their companies can gain with effective use of storage technologies – they’re expecting even more from their IT administrators. Shared storage environments, once regarded as the solution to many data center problems, are now subject to increased scrutiny, from ROI to justification for expansion. Methods for expanding SAN capacity are no longer as simple as adding more drives. Today’s requirements call for much more detailed and multifaceted answers that address SRM, ILM strategies and more. In order to make informed, business-oriented decisions, IT administrators must consider three important storage networking issues: Interoperability, decision quality and vendor partner-ability. First, while interoperability has improved, it is still far from perfect. Understanding the pros/cons of proprietary versus Open modes is key to preventing future rip and replace. Second, decision quality is crucial. The storage networking landscape is littered with folks who have deployed SANs designed with fundamental flaws that can lead to almost complete replacements at a very high cost. Finally, vendors and technology selection is still an art, not a science. It is important to choose a vendor who is willing to be there for the long haul. By drawing upon his real-world experiences and relating to today’s “mega trends” and industry trends, Ben Page, Senior IT Manager at Deloitte, will discuss these challenges and best practices to address them in this session. Interoperability issues-- proprietary versus Open and scenarios to help end users determine which to choose for their environments SNIA, ARMA and other standards-- what standards mean to administrators as well as the part they play in shaping the industry’s future use of technology How to use RFPs and RFIs to your company’s advantage and to turn your company’s selected vendor into a business partner 2:10pm - 2:55pm SNIA Voice of the User Track Panel Discussion:The EUC 2005 Survey: Storage Management, Where are we now? Norman Owens, Vice Chair, the SNIA End User Council Wendy Betts, Manager, Distributed Systems Storage Management, Hewitt Associates Laurence Whittaker, Hudson’s Bay Company Last year the EUC presented the 2004 Survey of Top Ten Pain Points.  This year we have crafted a follow-on survey to clarify, detail and further three storage challenges from the 2004 survey: Inability to manage storage assets and infrastructure Lack of integrated or interoperable solutions Barriers to adoption. In addition a new focus has been added Compliance and information lifecycle issues. 2:10pm - 2:55pm SNIA Tutorials Track Storage Resource Management (SRM) John Kelly, Director Product Marketing ApplQ Online business activities and the unabated proliferation of emails are driving unprecedented growth in data, while the average amount of data manageable by an administrator is about one terabyte (TB) for direct-attached storage and about ten TB in a networked environment. In addition to protecting and ensuring the availability of increasing amounts of data, most organizations are looking for ways to centralize the management of storage required to support data growth and achieve higher Return on Investment (ROI) from storage spending. The need to reduce IT budgets has compelled organizations to reconsider the Total Cost of Ownership (TCO) of their IT investments. This tutorial will illustrate the benefits of leveraging an SRM solution for effective, efficient and centralized management to achieve higher storage ROI and to enable organizations to implement storage management best practices. Topics to be discussed include: Centralized management of heterogeneous storage environments Capacity planning Space utilization and chargeback management Service-level improvement Event management, including monitoring and alerting Policy management, including threshold and event-based automation Storage asset record-keeping and management Business continuity reporting Management of storage-intensive applications, including backup/recovery, database and messaging 2:10pm - 2:55pm SNIA Tutorials Track Security I - Introduction To Storage Security Eric A. Hibbard, CISSP, Senior Director, Data Networking Technology, Hitachi Data Systems Many enterprises face the task of implementing data protection and data security measures to meet a wide range of requirements, not limited to regulatory compliance. Security and audit professionals have faced this in the computing environment before. Learning from them and the SNIA Security Technical Workgroup, we can apply security best practices to the storage infrastructure to know and manage our risks. This session focuses on the storage layer and how it can participate in a successful defense-in-depth strategy. Major threats for each of the key storage element are explored. The session provides information on how to determine the security posture of these elements in a particular installation. However, be aware that the session leverages material contained in the SNIA-SSIF whitepaper: An Introduction to Storage Security. This enables the session to expand further on these concepts. After completing this tutorial, you should be able to: Understand the key business drivers for data security Storage security measures and the threats they counter Emerging security for the storage layer Best practices for data protection and security Please note that this session builds on the SNIA-SSIF whitepaper: An Introduction to Storage Security 2:10pm - 2:55pm Data Protection Track Economically Change the Game of Backup & Recovery: Protect More, Store Less and Get Your Backup Environment Under Control Operationally and Financially Neville Yates, CTO, Diligent Technologies Corporation With the continued growth of data, and the importance of keeping tapes from being lost or stolen, enterprise data centers are beginning to leverage disk as a primary backup and restore medium in order to gain better performance, faster backups and superior recoverability of their mission critical data. But even with disk coming onto the scene, there have not been any changes to basic backup practices and procedures. That means that what you have backed up today is relatively very similar data to what you will backup all over again next week, and the next week after that and so on. This leads to a lot of repetition in those data sets and makes for a potentially large and costly backup environment. Up until this time, disk as a backup target has been thought to be too expensive for some IT budgets because the more you want to store on disk, the more disk you will need to buy. Right? Well, not any more. Next generation data factoring technologies (or some refer to it as data redundancy elimination) can enable effective compression rates that exceed 25:1, while enabling enterprise-class performance, reliability, and scalability. With these technologies, storage administrators can effectively increase the useable capacity of a given amount of storage and do away with the redundant data in their backup data sets. IT managers now have the capability to protect more of their data while storing less, they will be able to meet their recovery point and recovery time objectives and implement this new strategy with a very compelling TCO. By attending this session, participants will be able to: Describe the role of tape in a backup and recovery architecture—today and in the future Evaluate next generation disk-based backup and recovery options Examine data factoring as applied to backup/recovery, archiving and HSM Determine how data factoring technology changes the economics of disk-based backup and recovery to provide a compelling TCO 2:10pm - 2:55pm Wide-Area/Distributed Management Track Patterns of Change – Creating Centralized IT Design Patterns in a Decentralized IT Universe Charles Foley, President, Tacit Networks Historically, IT design patterns have followed organizational design patterns. If an organization has been set up around functional boundaries - i.e. engineering, sales, or marketing - the IT infrastructure within that environment would mirror that design. Today, however, organizational design patterns must take into account a workforce that is increasingly decentralized, with branch office and remote workers more the norm than those workers who reside in a central location. The problem that IT designers face is that, although organizations are becoming more complex and decentralized, there is increasing pressure to create centralized IT design patterns that enable simpler environments, lower costs, data protection, and regulatory compliance. Beginning with a brief exploration of IT networking and storage design patterns over the past 25 years, Tacit Networks’ President, Charley Foley, will explain how IT is at a crossroads where organizational complexity and global access requirements are straining the old models of IT design. Mr. Foley will then delve into new, location-independent technologies such as WAFS, Branch Office IT Infrastructure Services, and WAN Optimization that can enable centralized IT design patterns that maintain simplicity even as organizations become more decentralized. This presentation will also discuss how the best-in-class solutions among these technologies: Eliminate the effects of distance and enable logical, rather than physical, provisioning of resources Deploy seamlessly into existing IT infrastructures Provide a host of centrally-managed, low-cost IT services to remote workers via the WAN 2:55pm - 3:05pm Break 3:05pm - 3:50pm Executive Perspectives Track Managing Technology Change in the Data Center Michael Feinberg, Vice President and CTO, HP/StorageWorks Division CIOs and IT Directors have learned to work in a world of ever-changing technologies and architectures. The changes being experienced today, though, are significantly farther reaching and offer opportunities to impact IT efficiency and business relevance far more than ever before. Today, new models for data access and resource sharing exist and are evolving; in order to provide the types of dynamic flexibility needed to respond to fluctuating and evolving business environments, scale-out and adaptive storage infrastructures — and the technologies to support them — are rapidly maturing. Our focus used to be on larger, faster, more reliable devices and enabling technologies, and the fundamental capabilities to monitor and manage them. Today the industry is focusing on technologies that automate SLA delivery, enhance data usability, and architectures that can flexibly and dynamically adapt to changing workloads. The rapid pace with which these changes are being introduced can be daunting to people who have to plan for and deploy IT infrastructures—while maintaining data availability and preserving existing investments. This session will describe some of the key directions the storage industry is moving toward. Using this future for perspective, the session will focus on the impacts of change on the data center and how to create a strategy for incorporating new technologies to maximum business advantage, while minimizing both financial and business risk. Specifically this session will cover: Strategies that companies have used to plan for incorporating change while minimizing risk and preserving existing investments Key industry trends that will impact the data center over the next several years Technologies to watch—those that will drive the trends Expected impact of the trends on the data center 3:05pm - 3:50pm End User Case Studies Track Challenges Facing SMBs and Other Nontraditional Environments: Keeping Data Backup Simple Chris Irvine, Information Technology Manager Consultant, Dark Horse Comics Nontraditional environments that leverage emerging technologies and solutions like Mac OS X or Linux, combined with the falling cost of disk based storage, pose an entirely new paradigm for backup. Typically, highly innovative small-to-medium businesses (SMBs) that rely on non-traditional computing platforms also have unique storage considerations that require careful evaluation in order to reduce unnecessary complexity and costs. This session will showcase how an up-and-coming independent publisher, Dark Horse Comics, with a Macintosh-centric environment was able to assess the major business factors reinforcing its need for reliable, cost-effective data protection while embracing best practices for protecting data, streamlining access to intellectual property and increasing management efficiencies. To meet its goals, Dark Horse leveraged Mac OS X Server operating platform and Apple’s Xserve RAID to satisfy escalating demands for protecting some eight terabytes of mission-critical data. Faced with an ever-shrinking backup window, the IS team knew they needed enterprise-class tools to make things work reliably and quickly within the budget parameters of an SMB. In reviewing options, Dark Horse assessed the risk of downtime and potential corporate impact. In addition, the team weighed the support needs of its heterogeneous environment, its archiving experiences with various tape, optical, and disk-based systems, as well as labor efficiencies. After careful evaluation, Dark Horse implemented an affordable yet powerful archival, backup and recovery solution leveraging D2D concepts and complete integration with its Mac OS X, Solaris, Windows and OpenBSD environment. Additionally, the company now leverages less expensive ATA RAID storage instead of having to rely on more high-end and much more expensive SCSI technology. As a result of participating in this session, attendees will be able to: Examine best practices for deploying backup and recovery in non-traditional environments Create guidelines for assessing potential business risks commonly faced by SMBs while reducing the costs and complexity of enterprise-class implementations Evaluate the lessons Dark Horse learned reinforced by real-world examples and anecdotal information 3:05pm - 3:50pm SNIA Voice of the User Track Strategies for Storage Management Laurence Whittaker, Hudson’s Bay Company Enterprise storage infrastructures are set to explode due to increasing emphasis on the value of information stored, new compliance regulations and continuous data growth from new applications and emerging markets. Successful Enterprise Storage Management starts with a vision and a clearly articulated plan to advocate for infrastructure investment and organizational change. This presentation, part of a series presented by the SNIA End User Council, will help provide end users with resources to develop their long term plans and strategies. Illustrative architectural and organizational models will be used to discuss, planning and building a storage utility and the intersection of Information Lifecycle Management and other IT and business strategies. The presentation will touch on many components including storage, backup and recovery, SRM, San Management, HSM, storage automation, virtualization, SMI-S and their role in a utility model as well as the role of TCO and ROI. 3:05pm - 3:50pm SNIA Tutorials Track Automating the Management of Information Lifecycles Mark Carlson, Senior Architect, Sun Microsystems, Inc. Chair, SNIA SMI Technical Steering Group SMI-S has received widespread adoption now among vendors of storage networks and storage devices. The next areas to address with a common, interoperable management interface are those of Data Lifecycle Management and Information Lifecycle Management (ILM) This talk focuses on the automated management of Information and Data Lifecycles and what this will mean in an IT environment. The resulting reduction in cost and complexity of managing data and information should parallel that seen in the storage space. In addition, the talk will show how business needs can be met by automating the maintenance of service levels through policy-based management. Intended audience: This talk is intended for IT Managers and Administrators. Familiarity with SMI-S is not required. 3:05pm - 3:50pm SNIA Tutorials Track Security II. Connecting Requirements To Storage Security Capabilities LeRoy Budnik, Managing Partner, knowledgetransfer Storage security practices need to meet Information Assurance and IT Governance requirements. Storage security is essential to maintaining availability, resiliency and chain of custody. We need a systematic approach to match business requirements with storage security capabilities to create compliance. This session matches storage security capabilities to security requirements, resulting in information assurance. We seek to know the requirements, then secure the data and infrastructure using these capabilities and in process audit the actions of users, administrators and security personnel. This tutorial also provides supporting content for the SNW Regulatory, Compliance and Storage Security focus area of the Interoperability and Solutions Demo (ISD.) After completing this tutorial, you should be able to: Describe the SNIA Normalized Security Capabilities Develop security related Service Level Requirements and match them to storage security capabilities in a context of governance and regulatory requirements Apply security capabilities to meet content archiving and backup requirements Secure SAN and NAS infrastructures Please note that this session builds on preceding security tutorials and on the SNIA-SSIF Security Basics whitepaper. 3:05pm - 3:50pm Data Protection Track Information Lifecycle Management: Why an Open Standards Based Archive Makes Sense Andres Rodriguez, CTO and Founder, Archivas, Inc. There is no existing storage platform today that can be trusted to store the last existing copy of a critical electronic record. The problem of preserving digital records for long-term access seems straight forward, but requires careful consideration about process and technology. Preserving digital information is more difficult than preserving records on materials such as paper or film. The sheer volume and the volatility introduced by digital demands a new architecture capable of scaling and preventing accidental changes to the records. Procedures need to be put in place to identify, classify, move, evolve, access and occasionally dispose of digital records. Business requirements demand that archived content be stored in such a way that files will be accessible today and many years into the future, while the surrounding environment is constantly evolving. As a result of participating in this session, participants will be able to: Identify the practical considerations necessary to create a digital archive: Combine traditional concepts in library science with a new architectural approach, that leverages open interfaces, open file formats, and standard hardware to enable a modern archive Guarantee the long-term preservation and access to digital records that meet internal standards mandates Comply with external government regulations such as Sarbanes Oxley and the Health Insurance Portability and Accountability Act (HIPAA) 3:05pm - 3:50pm Wide-Area/Distributed Management Track The New Realm of Storage Applications: Delivering the Most Demanding High Capacity Storage-Over-Distance Networks Paul Savill, Vice President, Data Services, WilTel Communications Enterprise networks are becoming increasingly complex as companies look to integrate solutions to support data recovery / management and distribution of high-capacity content for a new realm of storage applications: High Definition video production, grid computing research networks and medical image management for healthcare networks Increasingly complex business continuity/disaster recovery solutions extended over greater distances to protect against corporate data loss A storage-over-distance network is a complex undertaking often requiring the products, services and coordination of numerous vendors. A typical solution requires a duplicate infrastructure of servers, storage arrays and networking equipment at the primary and secondary site, data mirroring, or replication software, and network transport between sites. While previously overlooked, network transport plays a crucial part in the successful deployment of a storage-over-distance network and in some cases can represent more than 50% of the cost. The type of network transport selected (Wavelength, SONET, Ethernet, IP) is key to the performance impact to business applications, the distance between sites, and the overall cost. Software/hardware providers, equipment vendors and WAN specialists like WilTel are now working together to tailor service offerings that specifically address the requirements of storage-over-distance networks to support these new realm of applications. This session addresses the vital components of an effective storage solution and high-capacity applications, from grid computing to business continuity/disaster recovery, that are driving the need for complex storage over distance solutions. 3:50pm - 4:00pm Break 4:00pm - 4:45pm Executive Perspectives Track The 100 Year Archive Panel Moderated by Jered Floyd, VP Development at Permabit and LTACSI Co-Chair The challenges of maintaining digital archives over long periods of time are as much economic, social and institutional as they are technological. The concept of maintaining a long-term archive is not new, but electronic records introduce many new challenges. Digital records bring the benefit of flawless copies, but their storage and use show wildly different time scales of physical and logical readability. To help address the challenges of electronic long-term archive, the SNIA has formed a multidisciplinary task force to produce a definitive set of best practices and guidelines. The SNIA is working together with ARMA, AIIM, and other similar organizations to fulfill this goal. The 100 Year Archive panel brings together several archival storage end users from the task force members to discuss their archive needs, current practices, and recommendations for digital archiving. Panelists: Andres Rodriguez, CTO, Archivas and Former CTO, New York Times 4:00pm - 4:45pm End User Case Studies Track Architecting Storage for National Defense Les Martin, Tactical Systems Engineer, United States Navy Les Martin, a tactical systems engineer for the Navy Surface Combat Systems Center (SCSC), and a winner of the Meritorious Service Award for his deployment of storage technology at the Navy SCSC, will address the challenges of architecting, deploying and managing a storage system that can meet the rigorous demands of the Navy, while being efficient enough to be managed by sailors and servicemen with no in-depth expertise in storage management. Mr. Martin will discuss his own experiences, and how the lessons he learned apply to enterprises and organizations of every environment and size. 4:00pm - 4:45pm SNIA Voice of the User Track Panel Discussion: “A Best Practices Approach For Measuring The Value Of Storage Network Management Investments” Moderated by Robert Gray, Research Vice President, Worldwide Storage Systems Research This presentation will focus on the dilemma facing IT managers and administrators today in evaluating the costs associated with storage management implementations. The presentation is based on a white paper developed by IDC in conjunction with the SNIA Storage Management Forum released and distributed at Fall SNW in Orlando 2005. This presentation will provide a perspective on current trends, strategies, and pain points in today’s marketplace while analyzing cost components associated with storage managemnt. This will presentation will leverage a series of recently completed interviews with IT management professionals, some of who will participate in a panel for this presentation. Data points will include trends in cost reduction (e.g., lower downtime, less support), key drivers of cost (e.g., staffing, manageability, etc.), and a business value analysis of storage networking management based on these interviews. Additionally, IDC expects to segment the data set to associate value/costs with SAN and NAS technologies. Attendees will learn tips in how to create a vender neutral analysis of ROI data to help them evaluate the changes occurring in the storage marketplace and address decisions in storage management purchasing criteria. The primary area of emphasis will be the interviews around the economic issues associated with operations and losses due to downtime and the cost savings and increases in availability generated by the implementation of storage networking management products. Panelists: Robert Stevenson, Managing Director, The Info Pro Wendy Betts, Manager, Distributed Systems Storage Management, Hewitt Associates 4:00pm - 4:45pm SNIA Tutorials Track How To Create a Storage Strategy Marty LeFebvre, VP of Technology Strategy, Nielsen Media Research Explosive data growth and regulations on data security are presenting today's IT departments with a huge challenge. This tutorial (part of a series presented by the SNIA End User Council) will discuss the steps necessary to define and implement a storage strategy. The focus will be on the purpose, scope, and components of a storage strategy, along with a discussion of the implementation roadmap. 4:00pm - 4:45pm SNIA Tutorials Track Security III. Fibre Channel Security, Authentication and Accountability using CHAP and RADIUS Larry Hofer, PE, Office of the CTO, Security Architect, McDATA Corporation Many people are unaware that use of Fibre Channel Authentication can reduce TCO and improve availability. This double benefit is the result of simplified management and mitigated threats, both accidental and malicious. In this focused technical session, we develop an in depth understanding of authentication and accountability for FC. Discussion includes applicable protocols defined in the nearly complete Fibre Channel Security Protocols standard (FCSP) plus an overview of its content. This assists management and agencies to understand interoperability and compliance requirements. The Challenge Handshake Authentication Protocol (CHAP) and Remote Authentication Dial In User Service (RADIUS) are major components used to defend against serious threats encountered in storage networks. Understanding these components is an important step in your effort to reduce risk. In addition, RADIUS has capabilities that can both simplify and enhance secure SAN management. After completing this tutorial, you should be able to: Apply relevant CHAP and RADIUS in SAN design to reduce TCO and to mitigate accidental or malicious threats Define the role and function of authentication Describe how CHAP and RADIUS work Identify applicable standards and have an overview understanding of FC SP content Please note that this session builds on preceding security tutorials and on the SNIA-SSIF Security Basics whitepaper. 4:00pm - 4:45pm Data Protection Track Full Disk Encryption – Data Protection Assurance for Even the Most Vulnerable Applications Dave Anderson, Director, Strategic Planning, Seagate Technology Full Disk Encryption (FDE), a technology that was recently announced for notebook drives, has raised interest in the IT community. Wireless technology and the growth of laptop sales illustrate how mobility has become essential to the everyday working of business and government. Accompanying this dependence on mobility is the danger and increasing instance of sensitive data being exposed through the loss or theft of laptop computers. A federal regulation, part of the Federal Trade Commission's Fair and Accurate Credit Transactions Act of 2003, went into effect June 1, 2005, requiring businesses to destroy, before discarding, sensitive customer and employee data. Destroying means shredding, burning, or in the case of data on disk drives, permanently erasing in a way that ensures that no one else may access the data, no matter how experienced they are in accessing drive data that has been erased. When IT replaces drives, disposal of the old drives has long been an issue. Practices for destroying are costly. As hard drives get larger in capacity, it is ever more time-consuming to overwrite the drive many times to ensure the original data is completely obliterated. A more effective method is needed. FDE shows it is possible to securely erase a drive in less than a second. As a result of participating in this session, participants will be able to: Compare and contrast existing software encryption and full disk encryption - how it works, and what it can and cannot prevent Identify the limitations of existing software encryption in meeting the requirements for destroying data Examine the potential benefits of FDE in protecting data and addressing compliance with the latest security regulations 4:00pm - 4:45pm Wide-Area/Distributed Management Track Disk-To-Disk to the Next Level: Comprehensive Data Protection for SMBs and Branch Offices Jacob Farmer, Chief Technology Officer, Cambridge Computer Services In the evolution of most storage networking technologies, it has been the large enterprise data center that is first to adopt. Then, as the high end of the marketplace gets saturated and as prices begin to fall, products emerge for the branch office and the small to medium enterprise, who are excited to deploy the same kinds of solutions as the big guys. In the case of the next generation of data protection technologies, things are working in reverse. It is the SMB and branch offices that are blazing new trails while the large enterprises watch from the sidelines wondering when it will be their turn to jump on the bandwagon. When it comes to data protection, large enterprises are saddled with a myriad of constraints – some real and some artificial - that are not found in smaller environments. These constraints make it nearly impossible for large enterprise to take advantage of the new technologies that actually alleviate backup pain. The great example is disk-based backup. In the large enterprise, disk-to-disk backup means using disk the same way you used tape. Yes, you escape some of the reliability and performance shortcomings of tape, but you are not really taking advantage of the random access properties of disk media. For instance, you still have to move data in large batches, using a combination of full backups, incrementals, and differentials. You still have limited backup windows, unpredictable bottlenecks, tremendous inefficiencies, and administrative complexity. Smaller sites are more nimble. With less capacity and complexity it is more likely that they can build a data protection strategy that takes the fullest advantage of disk media. This means efficient movement of data, efficient use of disk media, elimination of backup windows, rapid restores, and an overall higher level of data protection. In this session we illustrate the various ways in which the latest disk-enabled data protection technologies help SMB and branch offices achieve superior levels of data protection. We begin by quickly illustrating how the technical challenges and business drivers for data protection differ between large enterprises and those of the SMB and branch office. The majority of time is then spent describing common problems and illustrating the various solutions. 4:45pm - 4:55pm Break 4:55pm - 5:40pm Executive Perspectives Track New Challenges, New Boundaries: Shared Storage Driving the Application Infrastructure Tom Buiocchi, Vice President of Worldwide Marketing, Brocade Communications Systems, Inc. 4:55pm - 5:40pm End User Case Studies Track Reducing Backup Windows: Strategies and Lessons Learned Scott Roemmele, Storage Area Network and Data Life Cycle Team Leader, Quicken Loans Reducing backup windows as the volume of data grows at unprecedented rates is now the holy grail for many storage administrators. Quicken Loans is the nation’s largest online mortgage lender, employing nearly 3,000 mortgage professionals; in 2004, the company closed nearly $12 billion in mortgage loans. Given the large volume of data processed daily, the IT department needed a way to speed backups while retaining at least one month of data in nearline storage. The SAN team at Quicken evaluated several types of disk-based backup solutions in an effort to reduce backup windows, including virtual tape libraries, high-end SAN and NAS arrays, and capacity optimized storage. In this session, Scott Roemmele, SAN and data life cycle team leader for Quicken Loans, will share his company’s experience in evaluating different ways to increase the speed of nightly centralized backups, improve the speed and reliability of performing recoveries, and reduce costs. As a result of participating in this session, participants will be able to: Implement strategies to reduce the time and cost of performing backups and restores Examine best practices in designing and implementing a backup and restore platform Determine how to set criteria and evaluate solutions in a network environment Evaluate the real world insights and lessons learned from Quicken Loans 4:55pm - 5:40pm SNIA Voice of the User Track Feet First into iSCSI Wendy Betts, Manager, Distributed Systems Storage Management, Hewitt Associates Why did a company dive feet first into IP Storage for all of its email, file and print? Storage Managers are challenged to find the right storage solutions at the lowest total costs. This presentation will show how Hewitt Associates, a global HR outsourcing and consulting firm, addressed these goals by deploying iSCSI Storage. In this tutorial: Why iSCSI was chosen How the iSCSI solution was architected Tips for iSCSI deployment 4:55pm - 5:40pm SNIA Tutorials Track Reaching the Tipping Point: Generating Critical Mass for SMI-S Implementation Jeff Wells,Vice President, Research Operations and Co-Founder, Diogenes Analytical Laboratories, Inc. Phil Goodwin, President and Founder, Diogenes Analytical Laboratories, Inc. While perhaps a cliché, it is accurate to say that implementation of the SNIA Storage Management Initiative Specification (SMI-S) is a journey, not an event. This session is for storage administrators, managers, VARs, and integrators who want to know upfront what the important considerations and process elements are for SMI-S implementations. Higher-level concepts and benefits will be refreshed, but the discussion will move quickly into a step-by-step approach to getting started with SMI-S, and a plan for evolving the implementation over time. At the conclusion, participants will have a clear idea of critical path elements as well as practical considerations and advice. 4:55pm - 5:40pm SNIA Tutorials Track Data Disposal – Gone for Good Eric Schafer, Vice President of Data Security, Inc Dave Federspiel This tutorial educates users on methods and challenges associated with disposing of data on magnetic storage media.  It covers data disposal requirements per HIPAA, GLB Act and the Department of Defense.  Data disposal methods comprise basic approaches as well as advanced techniques such as file deletion, data storage, overwrite software, physical destruction and degaussing.  This tutorial reveals the challenges of each data disposal method and helps users define and manage security risks.  The data disposal challenges are based on scientific evidence from research universities sponsored by the National Security Agency (NSA).  Lastly, this tutorial details current NSA guidelines for proper disposal of data on magnetic storage media. 4:55pm - 5:40pm Data Protection Track How Continuous Data Protection (CDP) Technology Can Help You Meet Stringent Requirements of Class A or Class 1 Disaster Recovery (DR) Protocols Michael Rowan, Chief Technology Officer and Founder, Revivio, Inc. This presentation will educate the audience about why continuous data protection (CDP) is particularly appealing to IT managers supporting mission critical data and applications. Michael Rowan will discuss replication technologies, provide an introduction to CDP technologies, and demonstrate how together they provide customers with a much more powerful tool for addressing today's business continuity requirements. Mr. Rowan will also discuss how CDP delivers true business continuity based on real-world customer environments. 4:55pm - 5:40pm Wide-Area/Distributed Management Track Providing Distributed Access to Centralized Storage Mark Stuart Day, Chief Scientist, Riverbed Technology Standard operating procedure is about to change dramatically when it comes to distributed servers and storage: many IT departments are pulling them out of remote offices entirely, and consolidating them in the data center. It is clear that mounting costs, as well as concerns about data backup, virus protection and data security are driving their decisions. But how are small and large organizations addressing what, to date, has been a major problem encountered by remote users and administrators in this scenario -- namely, the extremely poor performance of applications over the wide-area network (WAN)? Enterprises have learned (the expensive way) that increasing the bandwidth of the WAN connection has little or no effect on the user experience; TCP chattiness and application protocol chattiness create latency problems that have yet to be addressed. The Taneja Group and other analysts have identified Wide-area Data Services (WDS) as a new industry development that changes the game. WDS enables distributed enterprises to do all of the backing up, restoring, replicating, patching, upgrading of servers and storage within the data center-- without handicapping users at remote sites. It provides a broad set of acceleration capabilities across the WAN for a broad collection of applications and protocols. As a result of participating in this session, participants will be able to: Outline both the capabilities that define this category and their technology underpinnings Determine how to centralize storage and provide distributed access without sacrificing the experience of users in remote locations 5:40pm - 8:40pm Expo & Dinner / Interoperability & Solutions Demo Wednesday, October 26th 7:00am - 7:30pm Registration Open 7:15am - 8:15am Breakfast 8:00am - 6:30pm SNIA Storage Network Certification Testing Center Take one exam here at SNW and get a second one for half-price! (Offer only good at SNW, so take advantage of the on-site testing center) 8:15am - 8:30am Beyond 0’s and 1’s – The Leadership Role in Strategic Planning Yuri Aguiar, Chief Technology Officer, Ogilvy & Mather Worldwide In his book "Innovating IT", Lior Arussy states “Luck is what the customer might perceive, but companies know better. Luck is the result of many years of effort, a well-planned strategy and a well executed plan.” He speaks of this in the context of ‘Discipline and Management’ as it applies to a company – customer relationship. Taking from this statement alone and applying it to the Internal IT Discipline and Management, we face a similar set of derivatives. In day-to-day planning, Network architects think of the every layer in the OSI stack, Software developers think in terms of complex development life cycles and many strategic planners don’t believe in planning more than a year out because technology will change. In this session, we turn our attention to the factors that are easy to miss and easy to ignore because of our structured left brain approach to problems and planning internally. Most of us tend to think of the obvious, we’re only human but while speaking to technology planning gurus over the years, I’ve always seen a common thread in their leadership style –- they spot the gray in the seemingly black and white world of IT. Most of the these planners take into consideration factors such as pro-actively educating business folks, making their Finance Managers knowledgeable about their “tech” decisions, taking on the responsibility to deliver and above all, they understand the importance of a loyal and knowledgeable Technology team. The last few years have put the business of technology under tremendous stress. Outsourcing, off shoring, cost cutting, consolidation, down sizing, mergers and acquisitions have all taken their toll on our industry. How have we managed to see beyond the 1’s and 0’s and address factors of team building, team morale, loyalty, and career growth and provide successful business technology plans as well as effective technology teams? What are some of the common factors effecting planning in technology and how medium term planning is better than short term planning? In this session, these key issues will be addressed: You cannot have a medium or long term technology strategy if you have a business audience that is marginally informed The advantages to planning your teams career growth and sharing it with them will almost guarantee long term team loyalty and a high quality IT product Maintaining high quality basic levels of service is crucial before you are entrusted with larger higher impact deliverables 8:30am - 9:15am Opening Visionary Presentation 9:15am - 9:45am ILM is More Than Just Storage Mark Canepa, Executive Vice President, Data Management Group, Sun Microsystems, Inc Information powers intelligent decisions, decisions require participation, and participation demands access to information. End-to-end information management is about ensuring that the right information is in the right place at the right time - securely and automatically. Every storage vendor today is talking ILM, but for most, ILM solutions are really just point storage products. Come hear Mark Canepa, Executive Vice President, Data Management Group at Sun Microsystems, discuss how security, management, and the integration of systems and software are necessary to make end-to-end information management (true ILM) a reality. 9:45am - 10:15am Delivering Digital Media for the World’s Largest Portal Ken Black, Global Storage Architect, Yahoo! Over 20 million online viewers click on video every week, says a report by Arbitron Inc., and the largest provider of content delivery is Yahoo!. With customers including Ford, GM, 20th Century Fox, MGM, BMG, Universal, Sony, Phillips, and McDonalds, Yahoo! Broadcast delivers more streaming bandwidth than Microsoft and AOL combined. Truly the next wave in entertainment delivery, Yahoo! Broadcast is deepening its ties with major film studios and other content creators to ensure a seamless flow of digital media from the source to the streaming provider to the consumer. In this session Mr. Black will discuss the choices they’ve made in storing and managing this flow of information, the challenges they face, and some of the solutions they’re now pursuing. In particular, Ken will focus on the storage and content delivery issues faced by Yahoo! Broadcast, the streaming component of Yahoo! that delivers these services: • Yahoo! Music audio and video streams from Launch, MusicMatch, and Musicnet • Advertising • Movie trailers • NFL, MLB, NBA, and NCAA audio and video • Premium content from ABC news and selected sports or media events The issues faced by Yahoo! are similar to those encountered across other industries: they must deliver large amounts of data, 24x7, with no downtime, all while accommodating widely variable demand. Ken Black will discuss the problems they face every day, meeting the demand for storage, bandwidth, and management as advertisers and users put constant pressure on their infrastructure. 10:15am - 10:30am Break 10:30am - 11:00am Business-Savvy IT: The Primacy of Data Management Yogesh Gupta, Senior Vice President & Chief Technology Officer, Computer Associates Storage is the foundation of IT, delivering significant value to any organization by storing, protecting and keeping available information critical to the business. Since the storage environment is the only IT component that touches everything piece of information created across the enterprise environment, each component of the infrastructure between the user, the application that creates the information and the network that passes the business information to and from underlying storage is a potential vulnerability or drag on operational efficiency. Storage managers, IT managers and business managers need storage to be seamlessly integrated with security and enterprise management solutions to provide the level of visibility required to mitigate the risk of security breaches and effectively monitor and manage data anywhere it is stored. Recent acquisitions by industry vendors targeted to bring together storage, security and enterprise systems management solutions signal that the race is on to provide more complete management capabilities. Attendees will learn how enterprise IT management links business needs to users, networks, applications, servers, the storage network and underlying storage to pinpoint potential vulnerabilities and optimize business processes. 11:00am - 11:30am Real-time Data Warehousing in a Heterogeneous Database Environment Ruben Quinonez, Ph.D., Vice President of Technology, PayPoint, a subsidiary of First Data Corporation Traditionally, data warehousing has not paid great attention to latency, as data warehouses were not considered business-critical applications and used more as a means for a small group to perform trend analysis. But today’s market, particularly with the explosion of data in banking, financial services and retail industries, demands greater access to current data to meet a variety of business and customer needs. In a real-time data warehouse, it is now possible to run advanced analytics, customer analysis, market and customer segmentation and data mining to enable an organization to obtain a detailed understanding of its market and customers. What is real-time or near-real-time data warehousing, and why might business users start asking for it? More importantly, how will you implement it? This presentation provides an insider’s view of designing and stocking a real-time data warehouse. PayPoint’s data warehousing processes data from its HP NonStop servers to support huge volumes of transactions from merchants such as Costco, Trader Joe’s, Albertson’s and Wal-Mart. Find out how PayPoint replaced inefficient data delivery and analysis with a move to real-time data warehousing. This presentation will cover methodology and software solutions for integrating data in heterogeneous environments, database partitioning, performing the initial load, selecting an update methodology based on business and performance requirements, maintaining high availability and tying disparate customer data together. 11:30am - 12:15pm “End User Perspectives” Panel Discussion Moderated by Steve Duplessie, Founder and Senior Analyst, Enterprise Strategy Group 12:15pm - 2:00pm Lunch 12:15pm - 2:00pm Expo Open 12:15pm - 7:00pm Interoperability & Solutions Demo Open 2:10pm - 2:55pm End User Case Studies Track StorCloud: Advanced Computational Science Storage Applications Helen Chen, Distinguished Member of Technical Staff, Sandia National Laboratories StorCloud is an initiative that showcases state-of-the-art HPC technologies using parallel I/O and high-speed storage arrays. The infrastructure consists of leading IP SAN, Fibre Channel, and Infiniband storage systems. In addition, high performance clustering and file systems technologies have been integrated with the applications. In this session, architecture considerations, benefits, and lessons learned from integrating the advanced and heterogeneous storage environment will be presented. A particular focus will be on emerging technologies such as IP SANs. A number of leading computational science applications were demonstrated and the one that will be highlighted in the session is a scalable animation display called Blockbuster. Blockbuster is a clustered application developed at Lawrence Livermore National Laboratory that provides dynamic rendering for high-resolution animation. 2:10pm - 2:55pm SNIA Voice of the User Track Writing a Storage Management Application Request For Proposal (RFP) John Webster, Senior Analyst and Founder, Data Mobility Group According to recent user survey data, storage management tools are now becoming a “must have” solution. However, a broad range of products, each with many different options, now confront the potential buyer. Therefore, using the Request for Proposal (RFP) process to differentiate the vendors and their offerings is highly recommended. This tutorial starts with some RFP-writing basics, and then moves to a discussion of the important things to look for in storage management and SRM applications. It will also include an elucidation of the various standards at play including SMI-S. Along with this tutorial, participants will receive will be a brief workbook outlining the important things to look for, a sample RFP used by an enterprise storage administration group, and an electronic spreadsheet version of a sample RFP for storage management applications and SRM tools. 2:10pm - 2:55pm SNIA Tutorials Track Continuous Data Protection - Solving the Problem of Data Recovery Agnes Lamont, Vice President of Marketing TimeSpring Software Corporation Backup methods have struggled to meet the data recovery point and time objectives of today's businesses. The focus of IT is shifting to new processes and technologies that deliver full, fast and reliable recovery of data. Simply throwing disk into the mix is not enough. This presentation reviews traditional methods of data protection and availability, including the premise of D2D backup. It offers insights into an emerging class of data protection solutions called continuous data protection (CDP). CDP will change the cost structure of data protection, improve operational recovery, and provide a foundation for tiering your storage and ILM-based practices. What you will learn includes: Best practices for data protection and operational recovery The different choices for CDP, plus real life usage models How CDP works to address your works to address your data protection recovery and availability requirements Technical Session General or Business Session 2:10pm - 2:55pm SNIA Tutorials Track Forensics & Data Recovery Andrew Sheldon, Principal Forensic Consultant/Management Consultant Disclosure, e-discovery, compliance, investigating desktop and network abuse, theft, fraud and malicious damage. One common trend links all these issues: The problem of damaging the evidence! Learn what forensics is and how NOT to damage the evidence using forensic practices and procedures. Integrating forensics into your planning, policies and procedures will help you perform them more efficiently and in a way that is legally acceptable. 2:10pm - 2:55pm Compliance Track New Developments in Compliance Strategy Frank Lagorio, Compliance Specialist and Solutions Consultant, Sun Microsystems New rules and court cases have expanded corporate responsibilities in the areas of compliance and archiving. These new requirements and strategies to address them will be presented. Attendees will learn about the recent developments and take away some specific action items to address in their respective environments. 2:10pm - 2:55pm Industry & Analysts Track Demystifying Continuous Data Protection (CDP) Marcia Martin, StorageTek Fellow, StorageTek While one person’s trash may be another person’s treasure, the same cannot be said for trends in back up technologies. One such technology that has renewed interest since many companies have started to unveil their own definitions, applications and solutions for it, is Continuous Data Protection, affectionately shortened to CDP. As many have noted, the promise of CDP is a critical part of a complete back up strategy, providing data-level restoration capabilities that many tape, replication and snapshot technologies lack. However, while the promise is appealing, the devil is in the details and there are many details and many myths associated with these details: Myth: If you update the same file system many times, restorations are bound to slow down because you’re updating the system with all the changes ever made to the base document. Myth: Balancing restore times with the length of historical tracking will push CDP up the hot-momoter. Myth: CDP journals have to be completely replayed applying updates to the restored files again and again to get to the desired state. Myth: CDP will become pervasive because enterprise customers will be able to pick and choose which files they want to protect. As a result of participating in this session, attendees will be able to: Describe the critical attributes of any CDP strategy Determine how IT managers can leverage CDP to protect files without excluding data! Evaluate the future for CDP 2:10pm - 2:55pm Security Track   2:55pm - 3:05pm Break 3:05pm - 3:50pm End User Case Studies Track Scalable Online Storage and Versatile D2D2T Solution Protect Rapidly Growing Robotics Research and Engineering Data for Carnegie Mellon University John Woytek, Computing Manager, Carnegie Mellon University The Robotics Institute at Carnegie Mellon University plays a major role in conducting basic and applied research in robotics technologies to boost the productivity and competitiveness of the United States. Through the institute and the National Robotics Engineering Consortium (NREC), ground-breaking papers and state-of-the-art prototypes are built for various branches of the armed forces, NASA, the National Science Foundation and participating companies across many vertical markets and industries. The NREC takes a broad view of technology, building everything from robotic arms and mini factories to robots for planetary exploration, unmanned vehicles for combat and Homeland Security as well as robotic museum tour guides, ship-cleaning robots, robot forklifts and more. Over a two-year period, NREC's faculty and staff doubled in size while the magnitude of its projects—and the amount of critical data generated—quadrupled. The demand to scale its storage capacity grew exponentially, giving the IT team an opportunity to seek centralized networked storage and reliable disk-to-disk-to-tape backup and recovery of valuable design and CAD files, spreadsheets, testing logs and sensor data. This case study session will provide insight into the University's evaluation of various tape- and disk-based solutions to deliver expandable and reliable networked storage. An analysis of important features and benefits will be profiled, including ease of use, centralized management, price, form factor, interoperability and scalability. Key selection criteria also will be shared, including the ability to scale quickly and easily to accommodate project-based storage, ranging from a few hundred gigabytes to more than 12 TB of information. As part of the discussion, the pros and cons of different approaches will be explained as well as the challenges of balancing both budget and resource constraints. Using real-world examples, this presentation will demonstrate how the NREC is leveraging iSCSI SAN-based storage technology as well as best-of-class disk- and tape-based backup and recovery solutions to bolster data availability and reliability while reducing the time it takes to set up new storage-intensive projects from 48 hours to 30 minutes. 3:05pm - 3:50pm SNIA Voice of the User Track Panel Discussion: Give ME Your Storage Management Requirements Moderated by Ray Dunn, Storage Management Forum Join end users and the SNIA Storage Management Forum for a lively roundtable on the Storage Management Initiative (SMI), real world implementations in today’s corporations, and the SMI roadmap. Find out the latest products that have passed the SMI-S Conformance Testing Program. Hear user case studies on SMI, and learn how the latest generation of storage management services are being deployed at companies today. Ask your questions on implementing storage management and SMI at your site to our panel of end user experts, and tell us what you would like to see in the next generation of storage management products. Panelists: Michael Goode, Nielsen Media Chris Wilson, MCI Enterprise Laurence Whittaker, Hudson’s Bay Company 3:05pm - 3:50pm SNIA Tutorials Track Archives, Backups and Disaster Recovery: Lines of Distinction Andres Rodriguez, Chief Technology Officer & Founder, Archivas As technology has advanced it is now possible to maintain all records online; this has helped to increasingly blur the line between archives, backups, and the first copy of a record stored. All of these are generally cases of fixed content -- content that, once written, does not change -- but these different storage concepts have very different use cases. For example, backup copies are traditionally not intended for access except in very rare circumstances. This presentation will discuss the traditional differences between uses of fixed content, storage technologies that are commonly used, and how new, online fixed content storage can change the status quo of these usage models. Technical Session General or Business Session 3:05pm - 3:50pm SNIA Tutorials Track Storage Performance Testing Woody Hutsell, Executive Vice President, Texas Memory Systems Conducting storage performance tests is essential to selecting storage for tiered storage environments. Some applications require endless hours of constant data acquisition, while others experience peak bursts of small block I/O. The best storage device for one application is almost never the right storage device for another. This session will provide an in-depth technical discussion of storage performance testing: Define terms associated with storage performance testing. Discuss the types of testing that can be run, including: latency testing for messaging applications, bandwidth testing for streaming/data acquisition applications, and IOPS testing for database applications. Consider the best storage performance testing tools including a discussion of IOMeter, Storage Performance Council SPC-1, and others. Provide ideas for simulating application characteristics. Conduct some live performance tests to show how to configure, test and analyze results. Understand some common performance testing mistakes. Discuss why application testing is sometimes the best way to benchmark storage and the tools certain applications and operating systems provide for analyzing storage performance. 3:05pm - 3:50pm Compliance Track Archiving and Securing your IM Communications Francis deSouza, CEO, ImLogic The FDIC and NASD have issued guidelines stating that IM must be treated the same as e-mail communications, meaning that businesses in industries overseen by these agencies must establish systems to log, archive and secure all IM communications by their employees. The consequences can be serious for companies that don’t comply. Five large Wall Street firms were fined $8.25 million for failing to archive and supervise their electronic communications. Even in industries not bound by regulatory compliance, corporate governance means companies must conform to legal and ethical restrictions while conducting business. This means the organization’s corporate communications policies must also apply to IM, including the need to archive and retrieve all instant messages. In this session, we’ll discuss the rules regarding electronic storage and how to comply with record keeping and auditing requirements. You’ll also learn what to look for in an electronic storage media system and what solutions are available. As a result of participating in this session, attendees will be able to: Identify the federal regulations that govern their company's particular electronic messages Develop strategies for proper electronic conversation capture, storage and retrieval Execute those strategies and automate many tasks to streamline compliance 3:05pm - 3:50pm Industry & Analysts Track Ten Basic Axioms to Consider in Planning for an ILM Centric Enterprise Lou Harvey, Sr., Enterprise Solutions Architect, Hitachi Data Systems, GSS Development This presentation is designed to share the basic ILM Axioms and planning approaches that provide strong self-funding justification for projects. It will review several key basic examples that help to model and pattern ILM Business requirements within a structured, unstructured and semi-structured enterprise environment based upon award 2005 SNW winning designs and pattern discoveries across several industries. 3:05pm - 3:50pm Security Track Secure SAN Routing Technical Overview Tom Nosella, Director, Internet Switching Business Unit, Cisco Systems, Inc. Continuing pressures to reduce and control IT datacenter storage infrastructure costs are driving the migration toward larger, consolidated storage area networks (SANs). As more applications migrate onto SANs and as data paths move outside of the datacenter, the resilience and security of the SAN infrastructure become evermore critical. However, SAN consolidation and extension do present some challenges that storage administrators must overcome. Having a common SAN infrastructure will subject every application that resides on the common SAN to potential faults and disruptions. Also, connecting SANs remotely as part of business continuity plans not only extends SAN traffic, but the potential fault domain that can impact both remote facilities as well as the centralized datacenter. Finally, transporting storage data outside of the confines of a “lock-and-key” datacenter environment also can make data susceptible to security threats such as network worms and viruses. Clearly, there is now a need to enable storage administrators to build scalable, resilient and secure SAN infrastructures. In the data networking/Internet Protocol (IP) world, network administrators achieved resiliency and scalability through key technologies such as Virtual LANs (VLANs) and the emergence of IP routing protocols. Overlaid on top of these were security features such as IPSec-based encryption, access control lists, and virtual private networks (VPNs) to secure connectivity over metro and wide-area distances. In a parallel to this earlier development, storage administrators are now beginning to have access to similar routing and security features to deploy in their storage networks. This presentation will examine the currently available options in both storage routing and security technologies that will help storage administrators better understand how to deploy scalable, resilient, and secure SANs. Specifically, this session will cover: • Technical challenges to enterprise-wide SAN consolidation • The emergence of SAN routing and security options and what they will mean to storage administrators • Best practices in SAN consolidation design and deployment 3:50pm - 4:00pm Break 4:00pm - 4:45pm End User Case Studies Track The Golf Channel: Moving to an Exchange IP SAN/Cluster & File Server Snapshot Backup Christopher Ortega, Senior Systems Engineer, The Golf Channel The Golf Channel was faced with a need to convert from a direct attached storage environment to something scalable and more manageable. With the rapid growth of the company, storage was needed that not only could grow with the company, but would be an inexpensive solution. A traditional SAN would not meet the needs of TGC because of the complexity, cost and the need for more personnel for administration. The SAN also would have to rely on an open standard so that the organization could leverage communication to as many devices as possible, as well as migrate to a different solution readily and easily if a chosen solution did not meet our needs. The Golf Channel chose to implement Microsoft Cluster Services for both file serving and our Exchange environment using iSCSI as the transport protocol connected to the LeftHand Networks IP SAN solution for storage. This solution provided us with the cost savings opposed to traditional SAN networks, along with the performance and reliability that was desired. In this session, the attendee will learn how The Golf Channel overcame some major challenges by leveraging the open accessibility of the chosen technologies to create bridges of communication between the IP SAN, our backup systems, and the iSCSI initiator. The session will also cover how peak performance was attained for the Exchange environment. 4:00pm - 4:45pm SNIA Voice of the User Track Panel Discussion “45 Days in 45 Minutes” Moderated by Sheila Childs, Storage Networking Industry Association, Chair Emeritus, SNIA Board of Directors While a typical data classification engagement using a professional services organization can range in time from several weeks to several months, we've managed to compress a slice of that effort into a 45 minute effort that starts from information classification, works through data classification and the resulting risk vs. cost negotiation between the data center and the line of business, and ends with a service level agreement describing the requirements of the application and the definition of a data center implementation that will deliver the solution to the business. This workshop will involve audience contribution in driving cost vs. risk tradeoffs and in deriving alternative solutions for this case study. Panelists: Bob Rogers, Chief Technology Officer/ Founder of Application Matrix Jeff K. Porter, Senior Staff Software Engineer, EMC Corporation Hemant Kurande, Chief Technology Officer (CTO), Scentric Edgar St. Pierre, Senior Staff Software Engineer, EMC Technical Session General or Business Session Sponsoring Initiative: Information Lifecycle Management 4:00pm - 4:45pm SNIA Tutorials Track Next-Generation Storage Repositories for Tiering and Compliance Christina Casten, Director of Strategic Programs, EMC Centera Division New technologies are empowering consolidation of tiered storage into scalable shared repositories for backup, compliance, archive, and secondary storage of fixed content or reference information. This presentation will introduce you to important new choices available to you and help you understand how they work. These key areas will be covered during this session: What new technologies are available and what is coming - painting a vision of what future repository capabilities will encompass Discussion of the work SNIA is doing in this area, including standardization for common access methods and interoperability Discussion with the audience on needs and requirements for this class of repository Discussion of the benefits and impact of these next generation technologies and standards 4:00pm - 4:45pm SNIA Tutorials Track Survey – Networked File Systems and File Servers Jonathan Goldick, Chief Technology Officer, ONStor, Inc. With all of the new advances in file systems and file server technology how do you know which ones are the best for you? This presentation will provide a framework for evaluating file systems approaches and a look at how each approach is evolving. Topics discussed will include: survey of local, SAN, clustered, NAS, global, and wide area file systems, how application characteristics should affect your choice of file systems, as well as performance, scalability, ease of use, data management, deployment and maintenance and cost considerations. 4:00pm - 4:45pm Compliance Track Data Classification: The Starting Point for Intelligent Information Management Sudhakar Muddu, CEO & Founder, Kazeon Enterprises are becoming increasingly exposed by a lack of knowledge about the data residing in their networks. First of all, enterprise information is growing at 50 – 75% per year and is increasingly distributed. And, according to Gartner, 70% of unstructured data is stale and consuming valuable disk space. Some of this data is highly regulated and all of it is discoverable for litigation purposes. Traditional storage management tools have focused on managing the data based on external factors like size, age and owner. However, the demand for a more complete picture of information is greater than ever. Enterprises are finding an immediate need to gain control over the use of storage media, as well as support for litigation discovery and regulation compliance. In order to gain control over this expanding resource and support the business needs for data governance, an intelligent foundation must be established. By categorizing and classifying every file based on content, attributes and metadata, the enterprise can lay the groundwork for an intelligent and more effective information management solution. Using new approaches companies can improve their cost structure and addressing the requirements for information governance. As a result of participating in this session, attendees will be able to: Evaluate the need for managing data based on the business value of the content Prepare a step-by-step explanation of the various classification capabilities and an assessment of their pros and cons Discover how to begin evolving from data management towards true information management 4:00pm - 4:45pm Industry & Analysts Track The Information Management Toolbox Tom Petrocelli, President, Technology Alignment Partners Information Management has become more complex than ever. Thankfully, new tools have arrived that make it much easier to manage mission critical information. What tools do you need? Do you need all of them or just select ones? This presentation will discuss the range of information management tools available to IT professionals, what the strengths and weaknesses are of each type of tool are, and which tools are appropriate when. It will cover the spectrum of tools including search, Classification, Tracking and Auditing, Policy Enforcement, Information Movement, and Advanced Access Control. Attendees will come away with: * An understanding of the broad spectrum of tools * How these tools fit together to form a total solution * Criteria for choosing these tools in individual environments 4:00pm - 4:45pm Security Track   4:00pm - 7:00pm Expo Open 4:45pm - 4:55pm Break 4:55pm - 5:40pm End User Case Studies Track National Instruments Speeds Backup and Recovery While Lowering Media Costs Jeffrey Mery, Data Center and Enterprise Storage Manager, National Instruments Continual business growth and a company-wide upgrade to Oracle E-Business Suite taxed the National Instruments storage foundation. National Instruments, a leader in virtual instrumentation, assists more than 25,000 different companies each year in selecting the optimal solution for their test and measurement needs. The IT team became concerned about outgrowing its current tape library and began seeking a higher-capacity repository for archived data while providing enterprise-class SAN backup and increased data protection. Its challenge was finding a cost-effective solution that could keep up with its rapidly expanding capacity requirements. This case study will review the process that National Instruments went through to conduct performance testing of tier-one tape vendors and how they introduced an effective, economical disk-to-disk-to-tape solution to its storage operations. Mr. Mery also will discuss the implementation of a smaller library in its Dublin office first, while evaluations were still underway stateside. He also will discuss assessed hardware, software, media and support costs. As a result of participating in this session, participants will be able to: Use disk and tape to accelerate backups and slash media costs substantially Demonstrate effective TCO for storage hardware, software, media and support Develop a D2D2T strategy to meet short- and longer-term capacity requirements 4:55pm - 5:40pm SNIA Voice of the User Track End User Town Hall Meeting -- Spotlight on Interoperability What issues confound you with the deployment of heterogeneous storage solutions? What are your management challenges? What are you really looking for with regard to interoperability? How well is the industry addressing your issues? What do you think the SNIA and the End User Council should be doing to help? Come and meet with the EUC Governing Board and SNIA Board of Directors, prepared with specific comments on some of your toughest challenges and how they are impacting your plans, strategies and buying decisions. (End Users Only, no press or analysts please) 4:55pm - 5:40pm SNIA Tutorials Track Maintaining Logical Readability in Long-Term Archives Matthew Brisse, Vice Chair, Storage Technology Strategist, Office of the CTO, Dell Rod Christensen, Co-founder and CTO, Yosemite Technologies, Inc. The problem of maintaining The 100 Year Archive consists of many individual challenges, some of them uniquely complicated by the world of electronic records. Media types have shorter usable lifetimes than ever before, and data formats become "dead languages" more quickly. One key challenge of The 100 Year Archive is maintaining logical readability -- the ability to extract semantic value -- from data over an extended period of time. Assuming that bits can be recovered long after it is written, how can we ensure a "Rosetta stone" exists to turn those bits back into useable data? This presentation will provide an overview of the problem, current best practices, and industry efforts to help ease the challenge of preserving meaning in archived electronic records. Technical Session General or Business Session Sponsoring Initiative: Long Time Archive and Compliance Storage 4:55pm - 5:40pm SNIA Tutorials Track Object-based Storage Device (OSD) Erik Riedel, Department Head, Interfaces & Architecture, Seagate Research, Co-chair, SNIA OSD Technical Work Group The Object-based Storage Device (OSD) interface standard is focused on moving chosen low-level storage, space management, and security functions into storage devices (disks, subsystems, appliances) to enable the creation of scalable, self-managed, protected and heterogeneous shared storage for storage networks. The SCSI Object-based Storage Device Command Set (OSD-1) was ratified by the T10 committee and ANSI in September 2004 after more than four years of joint work in the SNIA OSD Technical Work Group including storage device, storage subsystem, and software companies, with help from several universities and research groups. This tutorial will describe some details of the OSD interface; outline how systems using OSD-enabled devices are being designed and built; and how OSD-enabled systems will be used. 4:55pm - 5:40pm Compliance Track Why Reference Architecture Matters Chris Saunderson, Technical Architect IV, Sprint In the new technology landscape, enforcement of your governance models is the critical next step for leaders. Reference Architectures provide a mechanism by which governance can embody principles in the day-to-day operation of an IT organization. This presentation will focus on the impact of Reference Architecture on the key areas of storage, recovery and data protection. The principles, benefits and risks of Reference Architectures, real-life examples, other sources of information will be covered in this session. 4:55pm - 5:40pm Industry & Analysts Track Mid Range Storage Customer Satisfaction Survey Marc Farley, Technologist, Idix Idix product validations assess the value of storage products through extensive live and phone interviews with the systems professionals that use storage products. IDIX's initial surveys were conducted in the summer of 2005 and incorporate a small number of products, including Equallogic's PS series of iSCSI storage subsystems. Survey results rate storage products based on end user's experiences buying, installing, operating, upgrading/scaling and managing mid range storage products. Access to Idix research results is available to end user organizations free of charge to help them assess product options and make buying decisions. As a result of participating in this session, participants will be able to: Assess the attitudes and opinions of end user peers regarding various storage products and vendors, including the ROI of storage products and support experiences Make more informed buying decisions based on survey findings 4:55pm - 5:40pm Security Track Addressing the Physical and Logical Threats to Storage Security Jim Geis, Director, Storage Solutions, Forsythe Technology The recent flurry of highly-publicized reports about information theft have demonstrated, all with increasing frequency, maliciousness and complexity, that the risk of exposures of confidential customer, corporate and personal information is at an all-time high. Consequently, there is a greater requirement to ensure the security and integrity of your company's most important asset: Information. Storage administrators are no longer solely concerned with protecting their data from viruses, hardware failure or corruption. Today’s threats include spam, phishing, identity theft, worms, hacking and countless other manipulative tactics directed at information traveling over all network mediums and stored on all types of storage media and portable devices. Information security management is no longer reserved for IT security professionals; storage management professionals must also be involved in the creation, dissemination and implementation of information security policies and practices. In addition, storage management professionals must integrate technology that provides safeguards, protection, monitoring, auditing and encryption of data – both in-transit and at-rest. When information security breaches occur and privacy or confidentiality is compromised, the organizational bottom line is affected both directly and indirectly. Not only are information systems interrupted and integrity jeopardized, but compliance issues arise, reputations are tarnished and revenue can be affected when trust is lost. In order to meet compliance requirements and minimize exposure, it is essential that storage management professionals are able to identify weak links in the informational access chain and are aware of current and pending laws that determine notification and consequences. During this session, Jim Geis will present how to integrate networked storage security in order to best meet the challenges that your company faces for storage information. Key topics include: · The legislative landscape · Storage protocols and their unique security challenges · The industry stance from a standards perspective · Appliances, software and the network · Merging security, network and storage management practices · Authentication, Authorization, Encryption and Audit and Monitoring · Responsible practices for securing networked storage 7:00pm - 9:30pm Gala Evening with "Best Practices in Storage" Awards Program Dinner & Entertainment Thursday, October 27th 7:30am - 10:00am Registration Open Continental Breakfast 8:00am - 12:00pm SNIA Storage Network Certification Testing Center Take one exam here at SNW and get a second one for half-price! (Offer only good at SNW, so take advantage of the on-site testing center) 8:30am - 9:15am End User Case Studies Track Legal IT: How Law Firm Holland & Knight Achieved Information Integrity and High Availability Ralph Barber, Chief Information Officer, Holland & Knight LLP As one of the world’s largest law firms, Holland & Knight LLP depends on information that must be secure and readily available to a staff of 1,250 attorneys and 2,250 other professionals distributed among 26 offices worldwide. The firm’s IT system manages total resources of seven terabytes of data, including as many as 165,000 email messages daily and a law library archive of 15 million documents, and all of the information must be stored in compliance with confidentiality and security requirements mandated by federal regulations such as HIPAA, SB1386, and Sarbanes-Oxley. In this session, Holland & Knight CIO, Ralph Barber, will describe how the firm has developed an integrated approach to information integrity and high availability. He will outline how the firm has established a single centralized view to configure, monitor, and update the firm’s anti-virus protection to block malicious code from entering IT systems and how the firm prevents accidental disclosure of data. He will discuss the firm’s new electronic backup method that ensures availability of key data and systems while eliminating the need for tape backups in branch offices at a savings of $84,000 annually. Key elements of this session include how Holland & Knight: Protects proprietary information from malicious agents and accidental disclosure Achieves 96 percent reduction in backup window and 87 percent faster restore for electronic documents Achieves cost savings and productivity gains realized through streamlined information security monitoring and high availability assurance 8:30am - 9:15am End User Case Studies Track Ogden Digital City – Assess the Value of ISCSI for Homeland Security, Public Safety and Other Mission-Critical Databases and Applications Jay Brummett, Chief Technology Officer, Ogden City Corp Andy Lefgren, Senior Developer/DBA, Ogden City Corp Users within the local government sector require cost effective performance and scalability which can provide 24x7x365 availability of mission critical databases and applications. Moreover, Homeland Security concerns as well as basic principles of disaster recovery and business continuity require that organization have the ability to rapidly recover from the loss of a primary data center. The cost of achieving high availability and real-time geographic dispersion has largely been beyond the budgetary means of local government. Ogden City has recently developed a cost-effective solution merging Microsoft SQL Server 2000, Microsoft 2003 Server failover clustering and an IP SAN Solution from LeftHand Networks delivering low cost geo-dispersed processing and data. The solution allows Ogden City to react in a timely manager event of an application failure, hardware failure, operating-system error, or data center failure to restore homeland security and public safety applications that run on its mission-critical databases. In this session, attendees will hear about low cost techniques for utilizing geo-dispersed SAN components and commodity servers utilizing the ISCSI protocol to increase application availability and DR/BC capability. 8:30am - 9:15am SNIA Tutorials Track Advanced Data Sharing Technologies Philippe Nicolas, Senior Solutions Marketing Manager EMEA, Symantec Corporation;, Chairman and Founder SNIA France David L. Black, Senior Technologist, EMC Corporation & a member of the SNIA Technical Council More performance, better availability and simplicity with reduced costs; these are among the benefits offered by Data Sharing architectures and advanced technologies. In this session, we present a definition of Data Sharing and illustrate its benefits with scale-in and scale-out examples. Traditional approaches such as NAS protocols and raw shared volumes are covered to provide context for advanced technologies including SAN File Systems of various forms, WAN Area File Services (WAFS) and Cluster File Systems. We also cover Network File Management (a/k/a Network File Virtualization) and related techniques for creating and managing global filesystem namespaces. The tutorial concludes with a hierarchical taxonomy of data sharing approaches to compare and contrast available technologies and can help users select the approaches that best fit their needs. 8:30am - 9:15am IT Implementation in Technology Companies Track San Based NAS Storage Infrastructure for Cisco's Internal IT Kumar Ramachandra-Rao, Storage Architect, Cisco.com Cisco Systems has many enterprise-level environments in place today and like many other large enterprisesk is seeing a movement away from the traditional enterprise-class servers in some of these environments toward LInux-based server farms.  Some of these environments require shared storage via NFS, which has resulted in the requirement for a highly available NAS storage solution.  The problem Cisco faced when we looked at possible solutions was that we did not have a highly available and scalable NAS solution from any of the vendors by default since out-of-family NAS operating system upgrades are an offline upgrade for these environments.  In addition, the service levels required for these application environments point to the need for a local business continuity copy of the application data or a disaster recovery copy of the application data, the need for a single point of management for multiple NAS servers within the shared NAS environment, and the ability to add physical storage online without any interruptions to service.  Lastly, with the movement of these application server environments comes the consolidation of the data storage which dictates the need for a SAN-based-NAS also known as NAS-to-SAN gateways.  This session will provide a close look at the Cisco's ERP NAS installations and overall SAN based NAS deployments with insight into the impact, both positive and negative, of large-scale enterprise SAN based NAS deployments.  8:30am - 9:15am Analyst Track Storage Solutions You Can Bring Home To Mother Geoff Barrall, CEO and Founder,Trusted Data Networked Storage is no longer the purview of the larger enterprise. According to many analysts, small companies and the networked home are the true growth markets for storage – estimated to equal the enterprise in terms of storage spending within the decade. However, several challenges still remain. The industry continues to repackage complex storage technologies such as RAID and NAS with limited success in this predominately non-technical market. What do non-technical buyers want from a storage solution? Which new technologies will emerge in the race to meet this segment’s rapidly growing demand for simple, safe, expandable storage? Dr. Barrall will answer these questions, and pose a number of new questions that offer insight into future storage technologies. Attendees will learn the amazing potential of the consumer storage market. They will also learn they are models for the early adopters, but don’t truly represent the users in the space. Insights into the future will reveal the shortcomings of RAID and the advent of enterprise storage features that will become effortless for the consumer. 9:15am - 9:25am Break 9:25am - 10:10am End User Case Studies Track How Hospitals and other Medical and Scientific Institutions Can Gain Competitive Advantage from Continuous Data Protection (CDP) Technology Hal Weiss, CIO, Baptist Memorial Health Care Corp During this session, Hal Weiss of Baptist Memorial Health Care, will discuss the ever-increasing digitization of medical information - not just in radiology, but throughout the hospital - to internal business data necessary for daily operation. He will go on to detail the issues he faces daily in protecting data against loss, corruption or disaster, ensuring business continuity as well as the challenges around meeting legal regulations such as the Health Insurance Portability and Accountability Act (HIPAA). He will outline his implementation of Continuous Data Protection (CDP) technology, including initial expectation setting, planning and project implementation, testing procedures, security analysis and acceptance measurement as well as, ongoing operation. Specifically, suggestions and guidelines will be provided that will be useful to end users who are considering CDP technology, as well as pointed feedback to the vendor community regarding future requirements, marketing claims and customer satisfaction. 9:25am - 10:10am End User Case Studies Track Leveraging your Archiving Investment: The Dallas Morning News Success Story Bob Mason, (Former) Director of Publishing, The Dallas Morning News This session will be led by Bob Mason, former Director of Publishing Systems at The Dallas Morning News. Mason will discuss the long-term archival solution he implemented at DMN that allowed the paper to move its filmstrips and digital pictures to a new disk-based archival system providing editors with speedy access to more than 2 million stored data and images a year. The Dallas Morning News, one of the most distinguished newspapers in the country, faced Sarbanes-Oxley and internal regulations requiring the paper to maintain permanent records of all published information. The paper’s IT department, led by Bob Mason, former Director of Publishing Systems, sought to upgrade their current storage infrastructure. Protecting and leveraging the value and historical significance of their assets was the focus of this project. After considering many solutions, such as magneto optical, Serial Advanced Technology Attachment (SATA) and Ultra Density Optical (UDO), Mason and his team selected UDO as they felt it would provide the security, performance and longevity necessary for the high volume of assets they managed per year. Considering the growing number of images, and the increasing file sizes of images due to higher resolutions, the newspaper’s IT staff knew they needed cost-effective, expandable and reliable archival capabilities that were only available in an UDO solution. 9:25am - 10:10am SNIA Tutorials Track Storage Grids Abbott Schindler, Senior Technologist, Hewlett-Packard Company Storage infrastructures based on new architectures are emerging in the marketplace. The new architectures are built around storage grids. This session will explore what storage grids are, their basic elements, and how the industry is implementing them. Also, in an emerging world of grids, the tutorial will aid in understanding how storage, compute, and application grids can work together. Storage grids will be compared to conventional storage in terms of business benefits and compatibility with existing storage environments. Highlights * Understand what storage grids offer * Overview of vendor implementations * Understand storage grid benefits * Understand how storage grids may impact storage environment evolution 9:25am - 10:10am IT Implementation in Technology Companies Track   9:25am - 10:10am Analyst Track Storage Professionals Technology Roadmaps and the Vendors Poised to Deliver Ken Male, CEO, The Info Pro (TIP) Since 2002 TIP has been studying the Open Systems Storage industry via in-depth, one-on-one interviews with hundreds of pre-screened storage professionals (http://www.theinfopro.net/end_users.html). The studies are conducted in six-month intervals or "Waves" and for Fall SNW TIP will present results from the Wave 6 Study. TIP's Technology Heat Index gauges implementation plans on over 40 Storage Networking and Management technologies/functionality including Virtualization, ILM, Global Name Space, CDP, VTL, Grid Storage and dozens more. The session will detail the implementation plans of over 300 Fortune 1000, Mid-market and European enterprises and overlay the vendors that they are using or considering. Attendees, specifically the end users, will be able to benchmark themselves against their peers and find out what emerging storage technologies are really being implemented inside the Fortune 1000, Mid market and European Storage organizations and the value / ROI they bring. The findings will be mined by the commentator's: industry, revenue, capacity and incumbent SAN provider s\affording detail not find anywhere else. In addition robust narrative comments will be sourced for context and to extoll which technologies are adding the most value today and what may be ahead of their time. 10:10am - 10:20am Break 10:20am - 11:05am End User Case Studies Track How Cedars-Sinai Overcame the Limits of Traditional Storage Parag Mallick, Ph.D., Director of Clinical Proteomics, Cedars-Sinai Medical Center The Cedars-Sinai Medical Center’s Louis Warschaw Prostate Cancer Center works to find critical, potentially life-saving cancer therapies through a combination of in-depth analysis of patient clinical annotations, and the correlation of those annotations to data generated by high-throughput quantitative measurement devices, including products of the Human Genome and Proteome Projects. Recent technology is enabling Cedars-Sinai to discover new ways to fight cancer by allowing vast amounts of information to be collected, analyzed and correlated. With more than 60 gigabytes of data generated from each drop of blood, Cedars-Sinai has overcome tremendous challenges for collecting, storing, and processing their data. Due to the sheer amounts of data (on the order of a terabyte a day) involved in their research, Cedars-Sinai needed an exceptionally reliable storage solution that could easily scale to satisfy their continual capacity expansion, and the high performance and throughput requirements for processing and analyzing their data using their high-performance computing clusters. As a leader in the field, the Cedars-Sinai Prostate Cancer Center has always been at the forefront of technology – and as such has tried, poked or prodded at a wide range of storage solutions. In this session, Dr. Mallick will discuss the innovative work being conducted at the Cedars-Sinai Prostate Cancer, the technical challenges they have overcome, and how their technical approaches could impact the future of drug discovery, patient management and enterprise storage alike. 10:20am - 11:05am End User Case Studies Track CareGroup Applies SAN Change Management to Eliminate SAN Outages Michael Passe, Storage Architect, CareGroup CareGroup Healthcare System, a large provider of community-based primary care and specialty healthcare services located in Eastern Massachusetts, had experienced tremendous growth in data volume. Its storage area network (SAN) requirements grew from 2 to 50 terabytes of data, with increases of up to 200 percent during certain years from the introduction of new applications and the adoption of an information lifecycle management (ILM) strategy that significantly expanded storage requirements. Like most healthcare organizations, CareGroup faced the challenge of managing and growing its increasingly complex SAN with insufficient manual methods, spreadsheets and Visio diagrams. Making small and large changes were time consuming and error prone, exposing SANs to downtime, security breaches and other ailments impacting the ability to deliver critical patient care within government mandated parameters. As a result of participating in this session and hearing the benefits and best practices from CareGroup’s implementation of “Predictive Change Management” technology, the participant will be able to: Automate change monitoring and troubleshooting to eliminate SAN related downtime Automate planning and simulation to detect errors before, during and after changes Validate access paths to understand the impact of change on all data paths Perform root-cause analysis to resolve problems quickly Ensure secure, continuous access to patient data records in compliance with HIPPA 10:20am - 11:05am SNIA Tutorials Track Using Compression in Storage Networks Sean Gettmann, Comtech AHA This tutorial will educate users on the benefits of implementing lossless data compression within the storage network.  A remedial lesson will explain the fundamentals of compression and how it is able to reduce the impact of data being stored to media (disk or tape).  This tutorial will also address the issue of how compression serves as a measure to greatly increase the effectiveness of available bandwidth in storage media.  A discussion will be held to define the advantages and disadvantages of the various lossless data compression solutions available for storage applications, including algorithms (LZS, ALDC, and GZIP) and the platforms (software and hardware).  Readers will learn where lossless data compression should be integrated to provide an efficient method for tomorrow's storage appliances to perform snapshots and other continuous data protection techniques.  It will also show how a storage platform that supports compression will add value and ROI to a storage infrastructure. 10:20am - 11:05am IT Implementation in Technology Companies Track Business Continuity with 5 minutes of RPO and 15 minutes of RTO Devinder Singh, NetApp IT The key drivers for business continuity are to provide continuous application availability to all global locations if the primary location becomes unavailable or unreachable, and to have less than 5 minutes of data loss with no more than 15 minutes of down time. NetApp has successfully achieved business continuity for seven crucial applications including Microsoft Exchange. To reach this end, two main challenges were solved using storage technologies: 1. How to replicate data almost real time to a distance of around 150 miles and scale up this distance to a 1000 miles range using storage technologies. 2. How to provide data integrity across various storage protocols such as FCP, iSCSI, NFS and CIFS as these applications are implemented. Veritas global cluster also played an important role in the business continuity planning as well. This presentation will demonstrate how to achieve business continuity for mission critical applications by using storage technologies. 10:20am - 11:05am Analyst Track ILM and Regulatory Compliance Mark Ferelli, Research Analyst More than a rallying cry, ILM can be understood as a living discipline within the data center. Although ILM is seen as a cost saver in most cases, it offers additional attributes. Properly executed, it can also contribute to the regulatory compliance strategies public and private companies are installing. Attendees will grasp more fully the disciplinary nature of ILM and how that discipline can be ported to achieving compliance with a variety of regulations. 11:05am - 11:15am Break 11:15am - 12:00pm End User Case Studies Track Following Doctor’s Orders for Data Storage: Continuous Availability and Unlimited Expansion David Forristall, Network Operations Manager, MIT Medical MIT Medical is a full-service hospital for members of the MIT community, including students, faculty, staff, affiliates and retirees. Providing a wide range of services, MIT Medical staff are under constant pressure to guarantee quality on par with the region’s premier hospitals. David Forristall, MIT Medical Network Operations Manager, is responsible for ensuring continuous availability for IT systems including electronic medical records (EMR) data, to the hospital’s more than 350 staff. In his presentation, Mr. Forristall will detail MIT Medical’s process for implementing a new SAN, the practical capabilities every midsize organization needs to manage storage and the financial benefits and technical considerations for booting servers directly from the SAN. Key elements include: MIT Medical’s “must have” list of SAN features How to use a “boot from SAN” feature to build a business case to management Considerations when selecting and deploying a SAN How an SMB can best work with a storage consultant/business partner 11:15am - 12:00pm End User Case Studies Track An In-Depth Account of NREL’s Adoption of CDP and How It Has Changed Their Approach to Business Continuity Todd Wessels, Systems Administrator, National Renewable Energy Laboratory (NREL) After an electron microscope running on a Windows system crashed and cost the National Renewable Energy Laboratory (NREL) $16,000 to recover the data, NREL sought out a new way to backup and restore data; they turned to a continuous data protection storage model to save time, money and the scientific data stored on their laptops and desktops. This end-user case study session will discuss NREL’s adoption of CDP, how CDP is particularly well suited to handle the peculiar demands of client backup and how CDP has drastically changed their disaster recovery methods. NREL is an early adopter of CDP, having implemented the technology over two and a half years ago; their session will include first hand experiences with CDP to illustrate how the technology has impacted their organization. Session highlights include: The challenges of protecting dynamic data with minimum downtime How CDP has increased the level of services available by NREL’s IT department The value of any previous point-in-time data recoveries The unexpected benefits of CDP NREL’s IT philosophy about data protection How the continuous nature of CDP technology solves many of the problems historically associated with client backup and recovery How CDP enables IT departments to provide a greater level of services without increasing budget or valuable IT resources How CDP is redefining “business continuity” 11:15am - 12:00pm SNIA Tutorials Track Extending Business Continuity Beyond the Metro Andrea Chiaffitelli, Product Director, Business Strategy and Emerging Opportunities, AT&T Ian Perez-Ponce, Systems Engineer, Advanced Technologies, Cisco Systems In the last five years the vast majority of large organizations have deployed secondary sites within their existing metro region. The next step in the search for improved recovery times or continuous operations is to deploy “out-of-region” business continuity sites. Whether these sites are located in the continental United States or overseas they are by definition hundreds, or even thousands of miles from the main and secondary data stores. This geographical dispersion helps to assure data resiliency but also offers up additional complexities when it comes to achieving an efficient and cost-effective storage networking solution. In this session with storage networking experts from Cisco and AT&T, attendees will take part in an interactive discussion covering the considerations and options for connecting and maximizing the return on an “out-of-region” business continuity site. Attendees will benefit from practical technical advice on deploying a storage network over distance as this session will cover: The architectural and technology options available Considerations for deployment Weighing the advantages of outsourcing vs an in-house approach Tackling a multi-hop storage network Technical risks and how to lower your exposure to them Using load distribution to drive operational efficiency and return on investment Take part in this interactive discussion to take your business continuity strategy to the next level. What will attendees learn from attending this session? By taking part in this discussion attendees will receive practical advice on maximizing the benefits of an out-of-region disaster recovery strategy from the combined leaders in data networking. Real-world strategies and methodologies will be shared. This session is for any organization that wishes to improve the resiliency of their recovery strategy by efficiently and cost-effectively connecting an “out-of-region” business continuity site. 11:15am - 12:00pm IT Implementation in Technology Companies Track   11:15am - 12:00pm Analyst Track InfiniBand Storage Technology Brian Garrett, Technical Director, ESG Lab InfiniBand is emerging as a key technology for performance storage systems. Already an established technology in the server clustering market, InfiniBand delivers leading price/performance that enables the ability to connect computing and storage on the same fabric. As a result, higher throughput, simpler management and lower total cost of ownership can be achieved by having native InfiniBand connections directly into storage systems. Participants will be provided a status update on InfiniBand storage technology, and the market forces driving the need and demand for InfiniBand solutions. 12:00pm Conference Concludes Back to top		Storage Networking World April 6-9, 2009 Rosen Shingle Creek Orlando, Florida   Register now! SNW's twice-yearly awards program identifies and acknowledges excellence among users of storage technology. Fall 2006 'Best Practices in Storage' Awards Program Finalists

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